Yes The Car's In Warrenty Sir, But That'll Be £900.Turboless 1.4 TDCI
Posted 22 December 2012 - 01:00 PM
He's a driving instructor and recently him and his pupils have noticed his fiesta doesn't have that burst of power when accelerating when the turbo would usually kick in. Basically his mechanic friend had a look and confirmed the turbo needed replacing and said to take it to a dealership as its still in warrently (2.5yrs old / 52,000 miles).
So spoke to his dealership friend who agreed the turbo had gone and said they'd have to send pics to Ford for them to approve the work under warrenty - however Ford have replied saying it isn't a manufacturing fault so it'll be £900 to replace.
Obviously this isn't what we need on a nearly new car, at christmas, the quietiest time of year work-wise.
Can anyone reccomend any cheaper non-ford replacements suitable for his fiesta please?
Also has anyone had this issue before?
Posted 22 December 2012 - 01:09 PM
Posted 22 December 2012 - 01:16 PM
And what evidence do Ford have to prove it's NOT a manufacturing fault? They've only seen a photo! Stand your case, don't back down and get it done under warranty.
Thats what I thought but he said his dealer friend said Ford never really change their mind
Posted 22 December 2012 - 03:32 PM
Posted 22 December 2012 - 03:38 PM
If nothing else, your local dealers will get a spark up their arses.
Customer Relationship Centre: 020 3564 4444
Ford Customer Services
Ford Customer Relationship Manager,
Ford Motor Company,
P.O. Box 7597,
Posted 22 December 2012 - 05:08 PM
Posted 22 December 2012 - 05:35 PM
Posted 22 December 2012 - 06:02 PM
Posted 22 December 2012 - 06:42 PM
Posted 22 December 2012 - 07:27 PM
Ford better help us out here coz after this too I'm loosing faith in them. *Inserts swear word*
And cheers Dave/TDCiST - I'll see where we get with Ford first.
Posted 22 December 2012 - 07:44 PM
Posted 22 December 2012 - 07:53 PM
thats ok bud, i just hope it gets sorted under warranty!!
You're not the only one lol - i just can't be bothered with this cr*p, its christmas!
Posted 22 December 2012 - 11:24 PM
Posted 23 December 2012 - 09:59 AM
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