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Ford Warranty... Sigh


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#16 iNath

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Posted 21 February 2013 - 01:25 PM

Ford will attempt to fix your fuel cap by taking a pair of side cutters to it, something you can do yourself at home ;)

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Good luck with the CAB and hope you get your steering wheel sorted. If you're still struggling I can send you a half-leather one, you'd just need to sort out getting it swapped over.

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#17 kalo88uk

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Posted 21 February 2013 - 01:26 PM

Ford will attempt to fix your fuel cap by taking a pair of side cutters to it, something you can do yourself at home ;)

Posted Image

Good luck with the CAB and hope you get your steering wheel sorted. If you're still struggling I can send you a half-leather one, you'd just need to sort out getting it swapped over.


Thanks, they tried that but it didn't solve the issue.

Just waiting to hear on the steering wheel, I don't really like their attitude of 'NO!'. Thanks mate, may need to take you up on that offer soon... *bleep* ers lol

#18 Magenta

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Posted 21 February 2013 - 02:25 PM

I've had two Mk 7 Fiestas and the filler cap has been ok on both so far but the flap is a bit reluctant to open first push sometimes. The ' neck' of the filler pipe is also sometimes a bit reluctant to open too sometimes but I just use a bit more force.
Not a good idea on the whole, I don't think.
Warranty-wise, I've got no real complaints. They did replace the battery eventually when the three year warranty had only a few weeks left. I say eventually because they changed the alternator first even though the AA report said 'Replace battery' - twice ! At least I've got a new battery AND alternator now the warranty has expired !
I have heard other reports of Ford trying to wriggle out of their warrant committment which is not a good sign.

#19 kalo88uk

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Posted 22 February 2013 - 10:44 AM

Nope had the final response from CRC, they still 100% refuse to do anything.

Time to go further up the food chain, CAB have given me some useful information also.

#20 stuartr26

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Posted 22 February 2013 - 12:43 PM

They were the ones who told me no as well as the dealership lol

If they really want a big !Removed! complaint over a petrol cap/steering wheel I really don't mind doing it, why should I pay for their faults? If my car had done 90,000 miles yeh I'd agree perhaps


As mentioned in previous post by someone else - Ford's warranty will only cover certain items.

I too have an 11 reg Fiesta and have the same problem with my petrol cap, bit of a pain but haven't tried to sort it out yet as it's not too much of an issue!

With regards to the steering wheel - i'm surprised it's doing that so soon!

#21 kalo88uk

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Posted 22 February 2013 - 12:44 PM

As mentioned in previous post by someone else - Ford's warranty will only cover certain items.

I too have an 11 reg Fiesta and have the same problem with my petrol cap, bit of a pain but haven't tried to sort it out yet as it's not too much of an issue!

With regards to the steering wheel - i'm surprised it's doing that so soon!


Exactly, so there is clearly a fault that they should rectify, warranty or no.

I get that they only cover certain things but those parts should of been 'engineered' to last far longer than they have.

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