20 replies to this topic

[iNath]

Ford will attempt to fix your fuel cap by taking a pair of side cutters to it, something you can do yourself at home



Good luck with the CAB and hope you get your steering wheel sorted. If you're still struggling I can send you a half-leather one, you'd just need to sort out getting it swapped over.

[kalo88uk]

Ford will attempt to fix your fuel cap by taking a pair of side cutters to it, something you can do yourself at home



Good luck with the CAB and hope you get your steering wheel sorted. If you're still struggling I can send you a half-leather one, you'd just need to sort out getting it swapped over.

Thanks, they tried that but it didn't solve the issue.

Just waiting to hear on the steering wheel, I don't really like their attitude of 'NO!'. Thanks mate, may need to take you up on that offer soon... *bleep* ers lol

[Magenta]

I've had two Mk 7 Fiestas and the filler cap has been ok on both so far but the flap is a bit reluctant to open first push sometimes. The ' neck' of the filler pipe is also sometimes a bit reluctant to open too sometimes but I just use a bit more force.
Not a good idea on the whole, I don't think.
Warranty-wise, I've got no real complaints. They did replace the battery eventually when the three year warranty had only a few weeks left. I say eventually because they changed the alternator first even though the AA report said 'Replace battery' - twice ! At least I've got a new battery AND alternator now the warranty has expired !
I have heard other reports of Ford trying to wriggle out of their warrant committment which is not a good sign.

[kalo88uk]

Nope had the final response from CRC, they still 100% refuse to do anything.

Time to go further up the food chain, CAB have given me some useful information also.

[stuartr26]

They were the ones who told me no as well as the dealership lol

If they really want a big !Removed! complaint over a petrol cap/steering wheel I really don't mind doing it, why should I pay for their faults? If my car had done 90,000 miles yeh I'd agree perhaps

As mentioned in previous post by someone else - Ford's warranty will only cover certain items.

I too have an 11 reg Fiesta and have the same problem with my petrol cap, bit of a pain but haven't tried to sort it out yet as it's not too much of an issue!

With regards to the steering wheel - i'm surprised it's doing that so soon!

[kalo88uk]

As mentioned in previous post by someone else - Ford's warranty will only cover certain items.

I too have an 11 reg Fiesta and have the same problem with my petrol cap, bit of a pain but haven't tried to sort it out yet as it's not too much of an issue!

With regards to the steering wheel - i'm surprised it's doing that so soon!

Exactly, so there is clearly a fault that they should rectify, warranty or no.

I get that they only cover certain things but those parts should of been 'engineered' to last far longer than they have.