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Ford Pass app strange behaviour

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After a journey yesterday I removed my phone from the USB cable and I had been logged out of the app, this has never happened before.  I logged back into the app and it wanted me to enable the app on Sync applink.  

Tried to re-link it and per Sync it is enabled, traffic works etc, but it still asks to be linked.  I have tried turning the phone on and off, deleting the app and reloading etc.  but for some reason it doesn't believe its connected.

Anyone else experience similar?

its an iPhone 8 connecting to a mk8 Fiesta, Sync 3

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