Hello everyone,

I own a ford focus 2014 and it has a key-less feature, so today while shopping i tried to change my parking when i tried to start the car it didn't let me and it gave me (Steering Lock Malfunction Service now) and the lock was engaged, so i had to insert my key and start the car manually, it worked and the lock disengaged and my car was working normally,

again when i finished shopping i tried to open my car with my key-less remote, it didn't let me as if the car doesn't indicates the key, so i opened the car manually, also the car didn't recognize the key inside and couldn't turn on, i got the (Steering Lock Malfunction Service now) message again, but this time the Steering lock was not engaged, and i can move the steering wheel while the car is switched off as much as i want and it wont lock, and it wont allow me to start the car manually neither with the key-less feature,

 

i tried changing the key-less remote battery it didn't work, i tried switching the car on and off many times and it didn't let me,

i unplugged the car battery for an hour, and the car was able to start, everything goes to normal, but if i turn off the car and it detects that the steering lock isn't working and it goes again not letting me start the car and not detecting the key.

i checked also the fuse box it seems to be working fine

 

does anyone have any answers for this or have experienced the same before?

 

i would really appreciate any help as our dealer ship is gonna charge me a fortune and is known to be a fraud.

 

Thanks

 

Have you tried the other key?

Also what fault codes are you getting? Possible it might not be anything to do with keyless.

And if your dealership is known to be conning people, go to another one lol. There's got to be more than 1.

On 6/26/2019 at 3:01 AM, Adnan Jan said:

Hello everyone,

I own a ford focus 2014 and it has a key-less feature, so today while shopping i tried to change my parking when i tried to start the car it didn't let me and it gave me (Steering Lock Malfunction Service now) and the lock was engaged, so i had to insert my key and start the car manually, it worked and the lock disengaged and my car was working normally,

again when i finished shopping i tried to open my car with my key-less remote, it didn't let me as if the car doesn't indicates the key, so i opened the car manually, also the car didn't recognize the key inside and couldn't turn on, i got the (Steering Lock Malfunction Service now) message again, but this time the Steering lock was not engaged, and i can move the steering wheel while the car is switched off as much as i want and it wont lock, and it wont allow me to start the car manually neither with the key-less feature,

 

i tried changing the key-less remote battery it didn't work, i tried switching the car on and off many times and it didn't let me,

i unplugged the car battery for an hour, and the car was able to start, everything goes to normal, but if i turn off the car and it detects that the steering lock isn't working and it goes again not letting me start the car and not detecting the key.

i checked also the fuse box it seems to be working fine

 

does anyone have any answers for this or have experienced the same before?

 

i would really appreciate any help as our dealer ship is gonna charge me a fortune and is known to be a fraud.

 

Thanks

 

Did you ever resolve this issue? what was the outcome? Thanks

Hi my wife has the same problem on her 2015 focus titanium x, just heard from the dealer that a part has been ordered to be fitted at a later date, covered by Ford warranty, will update with what the part is and costs out of warranty for anyone else having the same problem.

Hi, just heard back from ford, ours is getting done on the 31st January.

The part is a locking assembly, steering and ignition (ignition barrel?) price quoted £152.37 + vat so £185ish, they were unsure on labour time so I'll ask once done.

Car now done, under warranty for us, total out of warranty £250.00 (1 hours labour)