• Savings Up to 15% Off For Members
      Savings Up to 15% Off For Members
    • Join Premium & Save
      Join Premium & Save
    • Get Your Club gear
      Get Your Club gear
    • Huge Range of Ford Parts
      Huge Range of Ford Parts
    • 1000's Of Fords For Sale
      1000's Of Fords For Sale
    • Share Your Car Experience
      Share Your Car Experience

Rich Marks

First Gear & Reverse

Recommended Posts


Just bough an Smax TDCi 2.0 Zetec (2007 model 56). When putting in 1st gear it vet easliy gets into reverse, without pulling up the reverse lever.

Keep lurching backwards when pulling away form the lights.

Local dealer (not who we bought it from!)says they cannot find a fault. They see it happenong when I show them, and expereince it themselves in my car, and admit it's happening, but say they cannot do anything. They just say I will need to be careful when I put it in 1st & start cautiously !!!

I would say this is a safety concern. Could easily lurch backwards into a car, or even worse a child !

Anyone else had this problem ?

(NB we are under Ford Protect warranty, but as the dealer says theres nothing wrong,and we must live with this, not sure what to do next)

Share this post

Link to post
Share on other sites

We have exactly the same problem, glad to hear that it isn't just our imagination as the dealership wouldn't believe us for months. Finally had it happen to themselves in front of my wife when they went to move the the car from the carpark into the garage but still couldn't find a problem with it!!! This is our second S-Max, as the first had the same problem together with a whole host of others and after continual complaing by us and the car being in the garage all the time, the dealership actually swapped it for another!

We've just had to live with the problem for the last three years but it doesn't mean we're happy with the situation. Would be interested to hear how you get on

Share this post

Link to post
Share on other sites


Eventually when I spoke to the dealer manager, he saw the problem & agreed this is a safety issue. They replaced the plastic housing for the gearbox (If you remove the leather cover around the gear lever (the square plastic frame just snaps out), then you can see the problem. The plastic frame flexes, allowing reverse gear to be selected)

They replaced this frame (and convinced the extended Ford warranty to cough-up)

Since then it seems OK.

I suspect that if the first gear is pushed hard over to the left (without plling the reverse bit up) , then over years the frame gets distorted.

Good luck


Share this post

Link to post
Share on other sites

I have had the same problems with my s-max.

Took it to a dealer today and they said they had never heard of the fault.

Glad to hear I am not the only one with the problem, perhaps ford may realise there are problems with the plastic gate.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now