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Bluetooth error Ford stereo

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Hello, I have recently bought a 2018 transit connect, and am having trouble connecting to the stereo via bluetooth. About 1% of the time it connects without any problem and works absolutely fine. 99% of the time I'll connect it, as usual and it will lose connection after playing a song for about 15seconds, switch back to the radio and then try and reconnect, and will just keep doing this. I've read about 'Ford sync' and I don't think it's that (I have attached a picture of the stereo), I think it's a more basic version. 


Has anyone else had this problem or can suggest a fix. I wouldn't mind but it doesn't have connection for an aux cable so can't use that. Having said that it would be nice being able to use the steering wheel controls. 


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