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Problem with auto gear box 2018 st-line x

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Hi, new member and first post so I appreciate in advance any replies I get. I drive a 18 st-line x with auto box and I'm trying to see has anyone encounted the problem I have. 

It doesn't happen all the time but sometimes when I'm driving and when I stop to reverse and select R the car lags going into gear. Have seen it taking up to a few seconds before it engages. Those few seconds feel like a lifetime when your trying to reverse into a space on a busy street. Has anyone else experienced this? 


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