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Problem with auto gear box 2018 st-line x


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Hi, new member and first post so I appreciate in advance any replies I get. I drive a 18 st-line x with auto box and I'm trying to see has anyone encounted the problem I have. 

It doesn't happen all the time but sometimes when I'm driving and when I stop to reverse and select R the car lags going into gear. Have seen it taking up to a few seconds before it engages. Those few seconds feel like a lifetime when your trying to reverse into a space on a busy street. Has anyone else experienced this? 

Thanks 

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Is your car a mk3 or mk4?

My mk4 is like that, believe this is normal for the Ford Auto box.

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