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2019 Focus - LED Adaptive Headlamps/High Beams


Micky Fees
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Hi all,

I've had an intermittent fault with my 2019 (68 plate) Focus ST-Line X headlights over the last couple of months, and wondered if anyone else had experienced this. (The car is still under manufacturer warranty until early February 2022 and has done under 9,800 miles since new.)

I occasionally get the error message "Check adaptive headlamps - see user manual" when starting the car. Sometimes when this happens, I've noticed the lights do not 'dance' (adjust then dip) when coming on.

I've also had instances recently when the main beams do not come on (even though the blue light appears on the dashboard) - this is the case whether you are just 'flashing' the beams, or looking to turn them on permanently. It has also happened even when the auto high beams activate. I'm not convinced the error message is directly linked to the high beams not working as it happened this morning (the beams didn't work when I tried to flash them, but I hadn't got the error message).

Turning the car off then back on again seems to resolve the issue and everything then works as it should until the fault occurs again. The issue has occurred twice now over the past week so I've booked it with Ford to investigate under warranty as I expect them to cover it, but because the fault is intermittent, I'm concerned they're just going to turn round and say "we can't find anything wrong". I did have the presence of mind to record an example of the fault on my phone to show them. I know these headlamp units are upwards of £700 each which I will not be forking out for - and is why I want to get it sorted under warranty!

Has anyone else experienced this issue? If so, what was the fault, and was it covered under warranty? 

Any advice greatfully received.

 

Michael

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Probably needs a software update on the HCM, especially as you are a 2018.

Probably a good idea, as you're about to go out of warranty, to get them to update all the modules

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1 hour ago, DaveT70 said:

Probably needs a software update on the HCM, especially as you are a 2018.

Probably a good idea, as you're about to go out of warranty, to get them to update all the modules

Thanks for the advice, I'll mention it on arrival.

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