experian account /credit score help

[TomsFocus]

1 hour ago, jace1969 said:

Update off Experian, they check it through Electra roll and current address.

If you have moved recently, they must have that as well,but there is a big problem.

Say if you live in the house but passed on Tenancy (like me ) as i have lived here over 38 years and was passed to me but i have only been the tenace for 6 months as dad passed away 2 years ago and took over 12 months to get the tenancy into my name then i have no chance on the Age Verification,i don't need credit check.

Thanks for the update.  I understand your situation but I'm still not understanding why that's causing a problem though?  Have you got to wait for the electoral roll to update?  If not, what's the solution?

[jace1969]

I have sent them another email with all my details but to be honest i aint got a clue.

I think its mainly the address as the electoral roll is up to date.

Its all for Age verification so wanted to see why and still not clear.