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Warranty

ecoboost let down
ecoboost let down
in Ford Focus Club

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Good Evening 

Brake failure- pedal went 'solid' No servo assist. Oil light appeared on dash board. 2017 model. Low mileage 53600. IF IF the cam belt has failed are Ford responsible. Ie under warranty. 

  • Quote


    1 hour ago, ecoboost let down said:

    Brake failure- pedal went 'solid' No servo assist. Oil light appeared on dash board. 2017 model. Low mileage 53600. IF IF the cam belt has failed

    That's a long way to say the wet cambelt has snapped and my engine is now scrap.

    Out of interest do you have full Ford service history including the dates and mileage the car was serviced by a Ford dealer ?

  • Quote
    • Author

    Thanks for your comment. The engine still runs fine and drives if I move it. Yes full service  history since new. Just missed 1 year 2022 due to covid.

  • Quote

    So the good news the wet cambelt has not snapped.

    1 hour ago, unofix said:

    Brake failure- pedal went 'solid' No servo assist. Oil light appeared on dash board.

    Had the engine stalled ?

  • Quote
    • Author

    No - just wouldn't stop as mentioned.

    Starts and drives. Obliviously I'm not driving it around. Booked in to main Ford dealers to investigate. Just wanted to know where I stand. Heard that Ford warranty was for 10 years / 100'000 miles

  • Quote
    3 minutes ago, ecoboost let down said:

    Heard that Ford warranty was for 10 years / 100'000 miles

    Sorry to have to inform you the warranty in the UK is 3 years, no exceptions.

  • Quote
    • Like 1
    9 hours ago, unofix said:

    Sorry to have to inform you the warranty in the UK is 3 years, no exceptions.

    Other car manufacturers that build better cars offer longer warranties:

    Kia - 7 year/100,000 miles

    SsangYong - 5 year/unlimited mileage

    Hyundai - 5 year/ unlimited mileage

    MG - 7year/ 80,000 miles

    Ford would probably go bust if they offered a longer warranty LOL

  • Quote
    • Like 1
    • Haha 3
    11 hours ago, ecoboost let down said:

    Yes full service  history since new. Just missed 1 year 2022 due to covid.

    That's not how full service history works.  With a missed service, Ford are unlikely to even offer a goodwill gesture in this case.

    It sounds like you'll probably need a new vacuum pump.  And that was probably damaged by reduced oil flow from a blocked oil pump.  

    My advise would be to avoid Ford, as they won't repair it under warranty, and you'll be stuck having to pay Ford prices for the repair.

    You can check whether the wetbelt is deteriorating quite easily by looking at the colour of the oil on the dipstick.  If it's dark black, that's usually an indicator that it's full of bits of wetbelt.

  • Quote
    • Like 1

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