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Fordpass Remote Start

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Hi , 

I have a 23 plate Focus that the Fordpass remote start will not work after it’s switched of for 1/2 an hour  ?

Ford have no idea , it’s on PCP where do I stand ? 
 

 



Do you get messages about deep sleep? The battery is probably low. 

  • Author
28 minutes ago, alexp999 said:

Do you get messages about deep sleep? The battery is probably low. 

Fords have checked all of that apparently ? 

  • Author

Fords have checked all of that apparently ? 

  • Author

I need to know is it a common fault and where do I stand regarding the Monthly payments ? 
As I am effectively paying for a Faulty Vehicle , Fords just seem to disregard the issue.

Thats the UK Complaints dept too ! 

How long have you had the vehicle? How long are your journeys. Are you getting deep sleep messages in the app or messages in the car about saving battery?

 

 

  • Author

Hi Alex , 

 

No , No messages about anything ? It’s just over a Year old !!!

Remote connectivity is turned on in the cars settings I assume? Does remote lock and unlock work?

  • Author

Yes all works fine , 

Ford Complaints are now telling me it’s a National Problem !

I need to know how I stand re the moneys I have paid and am paying too

Did it ever work?  Is remote start such a deal breaker (I didn’t even know it was a feature until I found out by accident the day before I collected)?

Tbh you’d probably need to speak to someone who is legally qualified about rejecting the car (which I am not) if that’s what you want to do, especially this far in to the contract.  I believe you have to inform the finance company in writing and they will have the car inspected then make a decision.

You definitely can’t stop making payments unless the finance company says so, even if you believe the vehicle has a serious fault.

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