Hey guys,

I have a 2019 Ford Focus Titanium X, and I've recently had a warning/fault come up on my car to do with the emergency call function. It comes up with a warning every time I turn the car on now and my sensors are sounding weird. See the picture of the warning below.

I have tried to have a little look myself to solve it before I take it to a garage and plugged in my OBD reader. The pics below is what it came out with:

 

Never really seen this kind of warning before, but thought I'd come ask on here first.

The sound of my sensors are sounding weird too. I've had the sensors and speaker fail on me before. Took it to a Ford garage and the told me there was a short in the driver side door speaker. they changed it out under warranty and I've not had an issue before. My music still sounds fine it is just the sensors.

Anyone got any ideas on a possible solution for this?

Cheers,

Jaya

This is often caused by low battery voltage.  Though it's not impossible for the telematics module to have broken.

If you can charge the battery overnight or even for a few hours that may help.

The sensors sound weird because the battery is low. This happens when the modem crashes and doesn’t sleep properly. You need to pull fuse 11 in the passenger footwell. That will cut power to the modem. It has its own battery but once that is flat it should reboot when connected to power and will probably fix the emergency call error. If it comes back after refitting the fuse I’d just pull the fuse again until you can get it fixed or it will flatten your main battery. 
 

Just to clarify the emergency call error is because the modem is not responding. I had this on my car when it was 6 months old and it flattened the main 12v battery. Your sensors sounding weird are a warning the battery is very low already. 

32 minutes ago, alexp999 said:

The sensors sound weird because the battery is low. This happens when the modem crashes and doesn’t sleep properly. You need to pull fuse 11 in the passenger footwell. That will cut power to the modem. It has its own battery but once that is flat it should reboot when connected to power and will probably fix the emergency call error. If it comes back after refitting the fuse I’d just pull the fuse again until you can get it fixed or it will flatten your main battery. 
 

Just to clarify the emergency call error is because the modem is not responding. I had this on my car when it was 6 months old and it flattened the main 12v battery. Your sensors sounding weird are a warning the battery is very low already. 

So is this an issue with my main battery? Like will this need replacing?

Also, If i go and pull out Fuse 11 during my lunch break and leave it out, will I still be able to drive the car home later on?

1 hour ago, JR15 said:

So is this an issue with my main battery? Like will this need replacing?

Also, If i go and pull out Fuse 11 during my lunch break and leave it out, will I still be able to drive the car home later on?

If the main battery doesn’t go completely flat it should charge up again. At least as well as it can for its age. 
 

Yes you should be able to drive fine with fuse 11 pulled out from the passenger fuse box, it might still have the error warning as it can’t communicate with the modem though. 
 

I don’t know how long it takes for the modems internal battery to run out but this was the fuse I was told to pull to protect the main battery and restart the modem if it happened again by my dealers master tech. 

So if I'm reading right this sort of issue is yet another consequence of the "intelligent" charging system failing to maintain adequate charge?

2 minutes ago, Eric Bloodaxe said:

So if I'm reading right this sort of issue is yet another consequence of the "intelligent" charging system failing to maintain adequate charge?

No, the problem here is that the modem (telematics module) crashes, which triggers the error on the display.

But when the module crashes, it also becomes a parasitic drain because the module does not sleep when the car turns off.