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GPS lost on Sat Nav

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On my 1.5 st line 2019 focus with sync 3 and sat nav.

The GPS has frozen and the map is stuck. I have tried master reset.



Still stuck?

Master Reset ?  Do you mean you have disconnected the battery, or pulled the relevant fuse(s) ?

Try the soft and hard reset.  Then try checking the connections under the roof by carefully letting down the headlining.  If you already have Forscan and the correct obd adapter see if there are any error codes. 

See my journey here...

ALthough my GPS was working, it occasionally failed.  It was water in the shark fin.  Bought a replacement secondhand but you'll need to know your part number. 

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