gabbagio Posted June 20, 2011 Share Posted June 20, 2011 Still no joy with fault.dealer has had car several times but cannot find fault although they had it overnight and the fault occured as usual when the car was cold. I asked them to changed the GEM module but they told me that as the mod cost £200 and had to be configured to the car Ford would not cover this if the original mod was not at fault. I have emailed Ford HQ twice but with no reply I have left it with the dealer that if either of us hears anything we will let the ther know. everything works ok after about 9am but I dont know if this will be the case when winter comes and the temperature drops. Quote Link to comment Share on other sites More sharing options...
gabbagio Posted February 21, 2012 Author Share Posted February 21, 2012 Still no joy with fault.dealer has had car several times but cannot find fault although they had it overnight and the fault occured as usual when the car was cold. I asked them to changed the GEM module but they told me that as the mod cost £200 and had to be configured to the car Ford would not cover this if the original mod was not at fault. I have emailed Ford HQ twice but with no reply I have left it with the dealer that if either of us hears anything we will let the ther know. everything works ok after about 9am but I dont know if this will be the case when winter comes and the temperature drops. Quote Link to comment Share on other sites More sharing options...
gabbagio Posted February 21, 2012 Author Share Posted February 21, 2012 Still no info on this. Car is going in to dealers on friday 24th feb. for 2 year service will ask them again re lights on chimes, do not hold out too much hope though. As I thought the chimes worked most of the time during the summer but directly the temp. dropped below about 10- 13c they stopped, getting the car nice and hot does not make any difference though. I stil think that if the car is sold to you new with certain features then they should work or be sorted out until they do work. It seems Ford do not agree. .I said for years I would not buy Ford wish I had stuck to my words. Although I will admit that it is a great little car (so far). its the aftersales that let it down. Quote Link to comment Share on other sites More sharing options...
gabbagio Posted February 21, 2012 Author Share Posted February 21, 2012 Still no joy with fault.dealer has had car several times but cannot find fault although they had it overnight and the fault occured as usual when the car was cold. I asked them to changed the GEM module but they told me that as the mod cost £200 and had to be configured to the car Ford would not cover this if the original mod was not at fault. I have emailed Ford HQ twice but with no reply I have left it with the dealer that if either of us hears anything we will let the ther know. everything works ok after about 9am but I dont know if this will be the case when winter comes and the temperature drops. Quote Link to comment Share on other sites More sharing options...
Preee Posted February 21, 2012 Share Posted February 21, 2012 I don't understand what your fault is , did you post the fault in another thread? Quote Link to comment Share on other sites More sharing options...
gabbagio Posted February 22, 2012 Author Share Posted February 22, 2012 I don't understand what your fault is , did you post the fault in another thread? Quote Link to comment Share on other sites More sharing options...
gabbagio Posted February 22, 2012 Author Share Posted February 22, 2012 see lights on chimes 31 march 2011 Quote Link to comment Share on other sites More sharing options...
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