• Huge Range of Ford Parts
      Huge Range of Ford Parts
    • 1000's Of Fords For Sale
      1000's Of Fords For Sale
    • Join Premium & Save
      Join Premium & Save
    • Share Your Car Experience
      Share Your Car Experience
    • Savings Up to 15% Off For Members
      Savings Up to 15% Off For Members
    • Get Your Club gear
      Get Your Club gear

Recommended Posts

Help! This is our 2nd S-Max. First one (2007) had brake problems. Eventually repaired prior to general recall, and when we asked if it should be upgraded at recall we were told "No" even though it had been repaired with the original, presumably faulty part. Result: about 4 months later we suffered one of those 'extremes of temperature' that apparently caused the fault in the first place, and the brakes failed on one of the steepest hills in London, in the snow! That was 2008, and we traded it in for another make. 2011 comes along and we decide to give the S-Max another try. This one started with a clutch smell which we were told was 'normal'. A week later we had a breakdown caused by the computer. A month or so after that the boot started popping open of its own acord as we drove along. Last month the clutch wore out. 10 months old, 8000 miles on the clock. We have both been driving 20 years and neither of us has ever needed to replace a clutch, despite owning cars for up to 8 years and about 100K miles. Ford Warranty says it's all down to our poor driving and 'wear and tear'. Now in the 3rd week of the new school year and the car has been at the garage since the last week of the holidays. No courtesy car. Latest news is that Ford have run out of the necessary parts. And they still deny there's a problem. What can we do?

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now