After a few months of owning my used 09 Focus I've just found out it has Bluetooth. I've managed to pair my phone, and the system recognises it but when I try to make a call through the phonebook it tells me that the phonebook is empty. Have I missed something?

Try de-bonding and then re-bonding, mine done it at first then sorted itself out after a re-bond,

1. press menu

2. keep pressing until advanced menu is shown

3. select advanced menu

4. select bluetooth

5. select de-bond

6. repair as if for the 1st time

It might be waiting for you to store some numbers in there via voice commands , but it should also pull you phone book from the phone

Ok so ignore my guide earlier its wrong

1. Press the green call button

2. Press menu

3. Keep pressing until it says debond

4. Press the right selection button

5. Re-pair as normal

Sorry was looking at something else at the same time and got mixed up

Thanks. Are you saying just unpair, then repair the phone again?

Pretty much yes but make sure you debond through the head unit or it will still recognise your phone, when you debond and then re-pair it should speak another 4 digit code to you to put in the phone

I've had the same issue - the phone pairs up fine, but no phonebook is imported. I've tried de-bonding and re-bonding several times with no luck.

think you have to add numbers and record names if you want to dial over the voice button ! can dig out the book later on if anyone needs the info from there

_{if its a newer phone it may not be compatible, an update may be in order.}