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Ford Fiesta Eatc

rh205
rh205
in Ford Fiesta Club

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Hi,

I am due to go and collect my Fiesta tomorrow but have noticed that Honest John says about problems with the EATC and auto start / stop system. It says Ford are working on a software update. The car was built at the end of May this year.

The message on Honest John's website is:

24-7-2013: TSB6370 New Fiesta / B-MAX - Start / Stop system not working as expected according to temperature control, EATC only. If a customer complains about the above concern the cause is most probably related to the Electronic Automatic Temperature Control (EATC) system. Within manual modes (manual blower or A/C off) the EATC logic inhibits the stop functionality of the Start/Stop system. A software update will become available to change this logic. Start/Stop should work if EATC is completely off, if not the root cause is something else. Start/Stop does currently not work with temp set to LO/HI or when the in-car temperature is higher than the set temperature on the EATC. Please inform the customer about the possible setting to get Start/ Stop working in warm weather (Temp Set to 20°C, Automatic mode on with A/C on).

I would like the Start/Stop system to work when EATC is in manual as my father is anti A/C and therefore likely to use the climate control in manual mode.

Should I ask the dealer about this and would it be classed as a warranty repair? If it isn't a warranty repair how much do dealers normally charge for software updates?

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