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Warranty Question

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I have a 62 plate fiesta. Bought at just under a year old from a ford dealer. I have just looked in the service book and it doesn't seem to be the one supplied with the car from new. The warranty certificate section and pre delivery service section is not filled in, there is just a stamp for the first service that was done at the garage just before I bought the car. Does this mean I have no warranty? The garage told me when I bought it that it had the remainder of the manufacturers warranty but now im a bit worried. Anyone got any idea?



I'd visit the dealer and show it to them.

However, the warranty info doesn't only exist in the book. Ford will have a record of it, and be able to retrieve it from the registration number or VIN plate. So I wouldn't worry about it *too* much, but it'd be a good idea to get it sorted as it might come in useful when you come to sell the car.

  • Author

Thanks, I guess that makes sense that's put my mind at rest. I will contact them about it though.

Hi, if like me you purchased the car through a Ford dealer, i would imagine that it was a Ford Direct vehicle, you should be able to confirm this through other paperwork you may have or you may have a "Hologram" sticker on the nearside at the top of the windscreen, part of the Ford Direct deal is that you are supposedly guaranteed confidence in the car as it hasaparrently been inspected and automatically comes with the balance of the manufacturers warranty (3 years) from date of first registration. As the other poster replied to you though, it may be best to get this cleared up on your next visit to the dealer, Regards, Paul.

  • Author

I don't think it is a ford direct car, iv had a look at the paperwork etc

Ok, i understand, though it would still come with 3 years manufacturers warranty from new - provided it is serviced to the manufacturers recommendations so if it is coming up to a year old call your local dealership when it is due and when they service the car get them to clear up any questions you may have about the service book/ warranty. Regards, Paul.

Hi, i just re- read your original post, its possible the original book was mis-laid and that is why there appears to be parts of the booklet unfilled, I would'nt lose any sleep over it, you WILL have a warranty, just make sure you have every thing you may need in the future like the radio code in case the battery is disconnected etc. locking wheel nut key or code if you have them, that sort of thing, get the dealer to supply them if missing, regards, Paul.

  • Author

I do have all the other stuff, radio code, locking wheel nut key, user manuals etc

One question about servicing, it's first one was due at 12000 miles but was done at 14000, is this ok? Was still before it was a year old.

Hi, Im sure that will be fine, though its best to stick to the recommended servicing mileage plus or minus 500 miles if you are going to be doing more than 12,000 miles a year, though i appreciate its not always easy due to time constraints etc. have fun.

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