Skip to content
View in the app

A better way to browse. Learn more.
Ford Owners Club - Ford Forums

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.



Join the Independent Ford Owners' Club

Our community has been built by enthusiasts, for enthusiasts, and proudly run by Ford owners' for over 18 years. As an independent, non-official club, everything you’ll find here, advice, support, and opinions, comes directly from members with genuine Ford ownership experience.

Join our friendly community... it's Free!

 

Ford Direct Delay...!

BJE
BJE
in General Ford Related Discussions

Featured Replies

Hi All,

Soon to be a new ford owner.... That doesn't mean that I haven't had my fair share in the past!

I have ordered a Kuga Titanium X Sport (Frozen white with Black leather.) from Ford Direct via my local dealership.

The dealership stated 10 days for the car to arrive. That was on the 1st of the month, its now the 15th and the dealership says there is still no word on when the car will arrive....!

Does anyone have any experience with ordering from Ford Direct? How long does it take to drive a car from the factory?!?!

Thanks.

BJE

  • Quote


    I have bought a couple of ex-ford direct cars in the past & it took more than the 10 days for them to send the car to the dealership I was buying it through. Just keep badgering the dealership to chase them up.

  • Quote
    • Author

    Thanks.... Can you remember roughly how long it took?

    Typical, the dealer said ten days, but promised it would be sooner... Suprise suprise it wasnt...

  • Quote

    The 1st car took 3 weeks but the 2nd car (my current car) it took 2 weeks. It is crazy because my dad recently bought a car from TrustFord in Bradford & they drove the car down to Potters Bar, Hertfordshire 2 days after we put the deposit on it & he drove it away 30 minutes later.

  • Quote
    • Author

    Crazy.... Ive chased the dealer nearly everyday and everyday they say "Tomorrow, it will be here tomorrow."

    Was suposed to pick it up today, and guess what... Its going to be tomorrow now... Sigh!

  • Quote

    Crazy.... Ive chased the dealer nearly everyday and everyday they say "Tomorrow, it will be here tomorrow."

    Was suposed to pick it up today, and guess what... Its going to be tomorrow now... Sigh!

    I had this when I ordered the 1st car. It really is a case of pester them but they are at the mercy of the person at the transportation section who decides which car gets transported on which truck & on what day.

  • Quote

    We ordered this fiesta (albeit brand new) from our local dealership back in early March and was promised it before the end of April, we picked it up on Saturday (3weeks late). The car was built and parked outside the factory in Germany within a fortnight so it pretty much took 2 months to be shipped from there to Essex! The dealership kept saying it's on it's way and it's nearly here. Was pretty frustrating but they seem to be at the mercy of the logistics side of the company as much as the customer!!

  • Quote
    • Author

    Seems to be a common theme... I finally picked mine up on Friday, 2 weeks later than promised... But like you, the dealership just kept saying it was on the way, when clearly it wasnt...

  • Quote

    It was !Removed! annoying, but the car was worth waiting for! And we did get a bit of money knocked off the mountune for it being late, kinda gave them a bit of a prodding that seen as how we had been pretty patient with them they could at least give us a little something in return!!!

  • Quote

    • Latest Deals

    Ford UK Shop for genuine Ford parts & accessories

    Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Reply to this topic...
    Go to topic listing

    The "Digestive"

    • The Digestive Forum Roundup (24th May - 31st May 2026)

      Steve ·
      The Digestive Forum Roundup (24th May - 31st May 2026) We hope this email finds you well and enjoying your week. As always, our forum has been buzzing with activity, so we’ve compiled the highlights for you. Plenty of interesting discussions are taking place, especially around the Ford Focus and Fiesta models. Starting off with the Focus, many members have been discussing issues with the Emergency Call System, particularly in the Mk4 model. PLB raised concerns about persistent malfunctions, a se
      Steve
      Steve
      • 226 views





    Background Picker
    Customize Layout

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.