huey45 Posted July 13, 2015 Share Posted July 13, 2015 Hi Guys I enquired of Ford UK when we might get OTA as mentioned on their site this is their reply... From: KeithSent: 13 July 2015 02:09 AMTo: Kcrc, USubject: 2015 Ford Focus Software Over The Air Updates Dear Sir/Madam As a owner of two Ford Focus Mk3 and Mk3.5 could you please tell me when it is Ford UK intention for us to be able to do "system over the air updates", ratherthan having to go to local Ford dealerships and have it done at their sites when they deem to do it and a charge which they seem to pick out of telephone books, that way we can keep our software/firmware up to date when newer versions are brought out, like our American cousins in USA.. Also I am not alone being a Member of Ford Owners Forum, many of our members are like minded, and have suggested we put a petition in Ford UK being badly represented as owners in U.K, this problem needs to be addressed... Regards Keith Dear Keith Thank you for your email Your local Ford Dealership are best placed to assist you with your query, for a full list of ourDealerships in your area and the services they offer; please check the dealerlocator on the home page of www.ford.co.uk. If you need to, please contact us further Kind regards Leeshan Martin Ford Customer Relationship Centre Quote Link to comment Share on other sites More sharing options...
Jeremyc Posted July 13, 2015 Share Posted July 13, 2015 Classic Ford automated emails at their best 1 Quote Link to comment Share on other sites More sharing options...
huey45 Posted July 13, 2015 Author Share Posted July 13, 2015 Typical Ford Customer Care stance, you ask the question they pass the buck will enquire at my local dealer what their policy is and costing, and throw it back to Ford UK for comments, we should all petition them as owners we buy their cars and !Removed! poor support after keeping them in jobs Anybody know how to setup a petition form on here see how many signs it ?? 1 Quote Link to comment Share on other sites More sharing options...
jeebowhite Posted July 16, 2015 Share Posted July 16, 2015 you can create free petitions online, then just link to it! Quote Link to comment Share on other sites More sharing options...
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