Is This The Most Stupid "design" Fault Ever ?

After 80,000 fault-free miles in my 2010 Mondeo 1.8TD, catastropy struck at midnight last Sunday when I returned to a French underground carpark after leaving the car there for five days and found the battery wouldn't start the engine. Not uncommon for diesel batteries to fail 'instantly' but after the guardiene brought first a starter battery and then his own car and jump leads over - and it still wouldn't start - I noticed the screen had the words IMMOBILISER ACTIVE on it. And believe me, nothing worked. The car handbook was singuarly unhelpful, suggesting I try another ignition key and then contact my local dealer.

I will draw a line over getting the car out of the underground carpark (no engine, no servo steering, no servo brakes) up to street level and onto a trailer to the tow depot, who promised to get it to the local Ford dealer next morning (which they did); the costs of getting home; and the costs of getting back to collect the car.

But the bitterest pill was that the instructions for resetting the immobiliser, missing from the owner's handbook for the car, are on YouTube (four rapid turns of the ignition key within two seconds, withdraw key and push any button.)

Had I known that I'd be 600 pounds better off today. Thanks, Mr Ford, for a design which triggers the immobiliser if the battery is below voltage, and for not telling the owner of the car how to reset it.

IDIOTS !