GM7.Podge Posted August 9, 2018 Share Posted August 9, 2018 Hi all. Just today I noticed a line of dead or "stuck" pixles on the small LCD screen in the instrument cluster of my 2017 MK3 focus. I put the car Into test mode to capture the attached Image to show this issue more clearly. Has anyone in the community experienced a similar problem? Usually I find answers quite easily on this forum for issues that have popped up with my focus cars down through the years. However, this is the first issue I've had where I can get no information. Hence this being my first post. I hope someone can give advice on the issue. Can this be fixed? Is it covered by ford warranty? Cost of repair/replacement? Thanks, Podge Quote Link to comment Share on other sites More sharing options...
iantt Posted August 9, 2018 Share Posted August 9, 2018 warranty for sure. 1 Quote Link to comment Share on other sites More sharing options...
GM7.Podge Posted August 9, 2018 Author Share Posted August 9, 2018 2 minutes ago, iantt said: warranty for sure. Thanks iantt!. my car comes with 7 year warranty. I think this is pretty standard? So this was my first thought. Have you any experience with warranty claims in the past? Quote Link to comment Share on other sites More sharing options...
iantt Posted August 9, 2018 Share Posted August 9, 2018 its a manufacturers defect/failure and within your ford warranty period. just take to your local dealer and point out the issue. how come you have a 7 yr warranty? Quote Link to comment Share on other sites More sharing options...
GM7.Podge Posted August 9, 2018 Author Share Posted August 9, 2018 Thanks iantt. I'll contact my dealer tomorrow and update you on what they say to me. Check out these links RE: 7 year warranty: http://finlaymotorgroup.ie/uncategorized/ford-7-year-warranty/ https://cavanaghs.com/warranty/7-year-warranty-ford-cars-2017/ https://www.independent.ie/life/motoring/car-news/battle-for-buyers-as-major-marque-ups-the-ante-with-7year-warranty-35198473.html To be honest, I am not sure of the particulars with the warranty except that its 7 years or 100,00 kms. However, I am still well within the standard 2 years warranty. Quote Link to comment Share on other sites More sharing options...
iantt Posted August 9, 2018 Share Posted August 9, 2018 thats a good warranty then!! in the uk its 3 yrs full ford base warranty. so first 3yrs is a better warranty here as opposed to ire 2 yr base warranty, but then major components are covered for your next 5 yrs . it seems strange that different countries have different warranty lengths for the same vehicles. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.