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MK8 ST-Line X Update Issues

EmZ89
EmZ89
in Ford Fiesta Club

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Hi there, 

i have an 18 plate ST-Line X, the automatic updates don't seem to work atol, it just scans forever and doesnt do anything, when i update it using a memory stick that doesnt seem to work either - it will say its done the update then it doesnt put the log file onto the memory stick for me to upload to the website to update the records. 

A bit stuck with it all and wonder if anyone has any help or if others are experiencing the same issues? 

Thanks 

  • Quote


    WiFi updates don't work in the UK (maybe all of Europe).

     

    If it's a map update it won't log a file, only system updates do.

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    regarding the "log" file bottom of the update page:

     

    Having trouble getting a log file generated for your SYNC 3 update? Please follow below steps:
    1. Download this package (ZIP 44KB) and extract it on a USB stick (the USB stick needs to in ex-fat format)
    2. Enter your vehicle and switch on the engine
    3. When Sync 3 is fully loaded, insert the USB stick
    4. Wait until an “installation complete” message appears (it may take approximately 1 minute). This should now have produced a new log file
    5. Return to your PC and complete your update by uploading the log file onto the Ford website
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