Cooper100

Focus front speaker / sat nav/ phone problem

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Hi all

 

i have a new focus ST line X but am having issues.

sometimes the front Speakers work and sometimes they don’t. 

When they do, the voice activated phone, sat nav instructions are fine, but when the Speakers aren’t working, neither operate. The phone connects, but I can’t hear anything. Similarly, the radio mutes when nav instructions are given, but no sound comes out.

anyone had same experience?

 

cheers 

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Just to add, when I fade the Speakers towards the front of the car, they go silent, ie not working. 

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That definitely sounds like a fault, and on a new car it should be raised with the dealer.

Is there any intermittent crackling from the front Speakers?

If you fade to front, can you hear anything at all with the volume up (be careful!!)

Have the Speakers ever gone from working to not in the same sitting?

Has it ever been just one speaker that fails, or is it always both (or all) front Speakers?

 

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Hi yes it will be going back to the dealer

 

theres no crackling

nothing at all if fully faded to the front

always both fronts

example, Saturday went out twice. Didn’t work either time. 

Sunday went out twice. Worked once 

today went to work - didn’t work. Locked car and went to meeting few hours later and worked fine. Came home 5 hours later and didn’t work.

very odd

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Get into the test menu and you will get a speaker sound around check.
You'll know for sure then.

Sent from my SM-G965F using Tapatalk

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Thankyou. I’ll try that in the morning while I wait for the dealer to book the car in.

 

many thanks 

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Hi....similar problems on my 6 month old 2019 Focus Titanium. Front Speakers go off, Sat Nav voice disappears ,also Speed Camera warning goes.

Already been back to dealer, where they did 2 software updates and solved it.

However, a month on and guess what, yes same problems back again! Add to this, Emergency Call malfunctions, Hill start assist “not available” and a digital speedo that keeps changing colour from blue to black to blue and on.

Not at all impressed at the moment, back to the dealer again next week.

 

 

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Further to my post on 14 October......car has been back to local Ford garage (again) and they have agreed there is a problem !
They have contacted Ford and now await a response. Am told that this will not be an individual response, just a update to software at some future date. 
Have now booked car in in one months time to test the water. 
Not ideal, but at least Ford are “aware” of the problems.

Meanwhile, just keep on pressing the emergency call button to temporarily clear the issues !

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