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Can’t change songs on my iPod in my Fiesta Zetec

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I’ve recently gotten a new iPod which plays fine when connected via bluetooth or a lightening cable in my car. The problem I have is that I can no longer change songs on my steering wheel controls or on the main panel on my dashboard. I can repeat the song by pressing the back button but can’t change it! I had a similar problem with my old iPod but it only happened occasionally. Any ideas on how I can fix this? I have a 2012 Fiesta Zetec.

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