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My ‘Live Traffic’ Option is Greyed Out

Featured Replies

On 7/19/2020 at 10:47 PM, Mark-UK said:

Actually the latest  FordPass is 3.4.0 GBR.   I did  check because this week the Oil Life indicator actually came up on mine for he first time in 12 months

I’ve just changed my FordPass app to 3.4 , on Apple . I had oil life already amongst other features. I can’t see any difference between the 3.3 and 3.4. 
minor detail though....my fuel level tells me in numbers how many miles left but the fuel gauge isn’t working...

 



  • Author
59 minutes ago, Mark-UK said:

Actually the latest  FordPass is 3.4.0 GBR.   I did  check because this week the Oil Life indicator actually came up on mine for he first time in 12 months

I assume FordPass 3.4.0 GBR is only for apple OS systems ?

BTW, I Still do not get oil life on Android 3.3

31 minutes ago, PLB said:

I assume FordPass 3.4.0 GBR is only for apple OS systems ?

BTW, I Still do not get oil life on Android 3.3

No I'm on Android and 3.4.0 on my phone

 

Untitled.thumb.jpg.7747626143e67d350eb8bae3e7cd8b80.jpg

 

 

  • Author
13 minutes ago, Mark-UK said:

No I'm on Android

 

Apologies Mark, my mistake just checked and my Android version is 3.4. 👍

Although, for some reason I still get no oil life reading.

As I said the Oil life only showed up on mine this week after over 12 months, what I had done though was a few weeks ago in lockdown I force quit the app, then opened it again this week that's when I got the oil life.

  • Author
19 hours ago, Mark-UK said:

No I'm on Android and 3.4.0 on my phone

 

Untitled.thumb.jpg.7747626143e67d350eb8bae3e7cd8b80.jpg

 

 

Just noticed, although you have Oil Life showing I can’t see Tyre Pressure readings.
I have Tyre Pressure readings but no Oil Life.
Strange. 🤔
BTW, What is the blue shield with the 2 at the top ?
I don’t have that.

1 hour ago, PLB said:

Just noticed, although you have Oil Life showing I can’t see Tyre Pressure readings.
I have Tyre Pressure readings but no Oil Life.
Strange. 🤔
BTW, What is the blue shield with the 2 at the top ?
I don’t have that.

Your correct, tyre pressure is missing, but was there before, it's a win and lose situation with FordPass

The shield with a 2 in my my Extended Warranty.   I bought the car second-hand with 2600 mile on it from ford direct, and as part of a Ford Direct sale you get 2 years warranty

  • 2 year unlimited mileage warranty
  • 2 year Ford Assistance – roadside recovery
  • 30 day exchange plan
  • Comprehensively reconditioned to Ford standards
  • Identified by a tamper proof hologram
  • 3 Day Driveaway insurance
  • National Mileage Register and HPI checked

My App was playing up as well. Tyre pressures completely disappeared and the Fuel report had no data for about 3 months, never had a problem with oil life though.

To fix it I Force stopped the App, cleared the Cache and Data, restarted my phone and everything works perfectly now. You do need your password and username  to sign in again though.

Deleting the App and reinstalling should have the same effect.

32 minutes ago, Tizer said:

My App was playing up as well. Tyre pressures completely disappeared and the Fuel report had no data for about 3 months, never had a problem with oil life though.

To fix it I Force stopped the App, cleared the Cache and Data, restarted my phone and everything works perfectly now. You do need your password and username  to sign in again though.

Deleting the App and reinstalling should have the same effect.



Problem with that is remembering the password 😂😂

12 minutes ago, Mark-UK said:



Problem with that is remembering the password 😂😂

If you have an Android phone and have saved your passwords then you can retrieve them via the Google services and preferences in your settings.

  • 1 month later...

anyone having problems with Ford-account. ? 

every time I try to log in it advised passwords incorrect. send email, reset password, try to log in and 'password incorrect' ahhhhhhhhh!

  • 4 weeks later...

I’ve had the car for a year now. Rarely use Ford navigation but assumed Live Traffic runs in the background regardless? 
I’ve seen on the Nav map yellow warning signs and thought that’s all it does!  but this...first time ever....

 

E0ECD543-9A53-400D-9AFE-13AFF8B6901A.jpeg

Is this something other owners get regularly?

Never seen that before! Could be a Sync 3.3/3.4 thing?

Interesting reading through this thread that people only seemed to be getting 2/3 years of LiveTraffic? I've got a 2017 Mk3.5 and for whatever reason my LifeTraffic subscription runs until April 2022! I'm not even the original owner of the car.

34 minutes ago, karlbbb said:

Never seen that before! Could be a Sync 3.3/3.4 thing?

Interesting reading through this thread that people only seemed to be getting 2/3 years of LiveTraffic? I've got a 2017 Mk3.5 and for whatever reason my LifeTraffic subscription runs until April 2022! I'm not even the original owner of the car.

Still on sync3.3, F8 maps. My live traffic runs out 2021 ...exactly 2 years. 
 

I never saw that when I had Live Traffic

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