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Sync 3 issues on 2017 Transit Connect

markjw
markjw
in General Ford Related Discussions

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got a friend who has started having issues with the Sync 3 system installed in his 2017 Transit Connect - symptoms are:

1. will randomly switch to the backup camera
2. extremely slow to respond to touchscreen inputs
3. navigation stops working

It was running software version 2.2 build 16280 and we upgraded it to 3.0 build 20204 yesterday - it initially looked fine, but the issues have come back today - we have also tried a master reset without luck.

Any suggestions appreciated on how to fix, or are we looking have having to replace the Sync 3 hardware (bad news, it is out of warranty). If it has to be replaced then any suggestions on a specialist to use (he is located near Heathrow Airport, W. London)

thanks, Mark

  • Quote


    Hello Mark, please repost this question in the Ford Transit Club forum.

    FOC admin will delete this thread and any replies from General Ford.

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