Skip to content
View in the app

A better way to browse. Learn more.
Ford Owners Club - Ford Forums

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.



Join the Independent Ford Owners' Club

Our community has been built by enthusiasts, for enthusiasts, and proudly run by Ford owners' for over 18 years. As an independent, non-official club, everything you’ll find here, advice, support, and opinions, comes directly from members with genuine Ford ownership experience.

Join our friendly community... it's Free!

 

Fiesta 2017 Mk8 Dead Cluster No Crank intermittent fault

StevieMcJJ
StevieMcJJ
in General Ford Related Discussions

Featured Replies

Hello !

I have joined the forum in the hope that I might find some feedback or suggestions about an intermittent fault on my Fiesta Mk8 2017 reg, 1.0 EcoBoost...

Occasionally in the morning when I turn the key, the dashboard cluster stays completely blank and engine doesnt crank when I turn the key. The battery is OK ! Fuses are OK. I tried disconnecting reconnecting battery - same issue. If I return to the car several hours later it usually starts - seems related to being outside overnight in cold / wet weather. I've checked harness connections in various places such as A-pillar and under glovebox.

I took it to TC HARRISON who plugged in a "spare" dash cluster and it started - so they claimed it was the cluster at fault and charged me £700 for a new one. For the 1 week they had my car they didnt supply a courtesy car - I had to hire one for £150 !

Since then it happened again and I was stranded in Oxford - I paid £280 to have me and the car transported home (85 miles away). Upon arrival at home the car started OK !!

I complained to TCHARRISON saying that it obviously isnt the dash cluster and expect a refund - but they claim it COULD BE the cluster as well as ANOTHER issue and are not forthcoming with any further help.

They said they'd exhausted all options and what else do I expect them to do ?  !!

I have since discovered that I can disconnect the cluster and the car still starts !! - so it obviously isnt the cluster causing the fault !

I Am VERY annoyed at the lack of help from TC HARRISON (Stamford Branch) - its now cost me over £1000 and I am no further forward and never know if the car will start in the morning !

 

I am searching the web for any advice or anyone who may have experienced similar ?

This is starting to feel like a can-bus signal problem but I am at a loss as to where to look or turn next - I am thinking of trying the FORSCAN software and laptop to see if that can shed any light...

ANY help or advice would be gratefully accepted - please.

Many thanks.

Steve

  • Quote


    • Latest Deals

    Ford UK Shop for genuine Ford parts & accessories

    Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Reply to this topic...
    Go to topic listing

    The "Digestive"

    • The Digestive Forum Roundup (24th May - 31st May 2026)

      Steve ·
      The Digestive Forum Roundup (24th May - 31st May 2026) We hope this email finds you well and enjoying your week. As always, our forum has been buzzing with activity, so we’ve compiled the highlights for you. Plenty of interesting discussions are taking place, especially around the Ford Focus and Fiesta models. Starting off with the Focus, many members have been discussing issues with the Emergency Call System, particularly in the Mk4 model. PLB raised concerns about persistent malfunctions, a se
      Steve
      Steve
      • 207 views





    Background Picker
    Customize Layout

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.