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Sync 3 - modem problem

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Hello everyone.

I want your help.

I bought a Ford focus aktiv 2021 diesel with sync 3 and I can't connect the car to my app.. it says you must accepted from a authorized driver.. 

I'm the owner now. I can't find the first owner. I try a hard reset but still the same problem, I try also to remove the fuse from the modem from passengers place and also I put off my cars battery but it can't reset and still have the same problem!!

Any suggests???

Thanks Lefteris.



14 minutes ago, Telisme said:

Any suggests???

See instructions below:

new owner.JPG

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