Hi, new to forum so may not use correct lingo, but I have two problems with my much loved S-Max and wondered if anyone could throw any light on them for me please;

1. Yesterday I was unable to open the rear passenger door. After investigating inside (as I could open all other doors fine), I noticed the manual child lock switch on the door handle was switched on (I never use it normally). I tried to switch off, but it seems to be stuck on the lock position. You can neither open the door from the outside or the inside. GGGrrr

2. Had my old mobile connected fine to the bluetooth, however, after purchasing an iPhone I cannot seem to connect to bluetooth (bluetooth fine on phone with other devices). Is there a compatibility issue known?

Any help gratefully received. Thanks.

Re 2) Some more info would be helpful (messages etc). Is visibility on on the Iphone, could the list on the car be full (max. of 6 phones paired ...)?

Haha YES it could be due to the fact that the maximum of 6 phones used. In fact it WAS!!! Thanks Thomas (know anything about central locking lol) :D

Child locks wouldn't stop the door being opened from outside, it's designed to lock the internal handle to avoid little fingers playing.

If your handle isn't working from the outside then I'd suggest there's a problem with the link between the handle and lock mechanism.

Could be a jammed bar or a loose connector somewhere.

Thanks for your reply Clive. When I say the child lock I don't mean the one where you have to turn it with a key inside the edge of the door. I mean the button/switch which is encorporated within the inside door handle. I don't think I'm making much sense here, is there anyway to upload a photo on here?

Totally understand you mean the main locking lever rather than the little catch near the lock face.

If the internal catch is not locking/unlocking with the others on central locking activity then, as I said in my previous post it sounds like it's a mechanism jammed or central locking motor has failed.

Ok thanks again.