I wouldn't want to work at Halfords....

[DanGull]

...especially the customer service department tomorrow morning when they receive the complaint letter I've just posted

It'll be interesting to see how they plan on winning back my custom...watch this space :P

Placed a massive order in June and something was missing when it arrived - emailed them to say so, had a response saying it'll be sent out...and here we are a further 4 unanswered e-mails and several phone calls later with me still not having my wash mitt. Well, not from them anyway, I bought it from I4D in the mean time!

[Bashful]

...especially the customer service department tomorrow morning when they receive the complaint letter I've just posted

It'll be interesting to see how they plan on winning back my custom...watch this space :P

Placed a massive order in June and something was missing when it arrived - emailed them to say so, had a response saying it'll be sent out...and here we are a further 4 unanswered e-mails and several phone calls later with me still not having my wash mitt. Well, not from them anyway, I bought it from I4D in the mean time!

I'm still waiting on a phonecall about a mudguard I ordered for my new bike in ....... October. They are apparently having problems with the manufacturer!!! Needless to say I gave up on waiting a long time ago.

[DanGull]

I got a response today!

They managed to misspell my name 3 times in one letter, but they did at least refund my money and apologise.

Not enough I don't think to make me shop there again.