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Stop start not working when stopped but works when stalled engine

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Stop start doesnt work when stopped at the lights but when stalling it kicks in to restart engine 

Recently been to ford for  to be told battery which needed charging

Since having it back it hasnt kicked in unless it stalls then it will kick in 

Other auto eletrician has told me it is the clutch not registering the info to enable stop start 

It is on a hire purchase and hasnt worked for the 2 months i have had it 

Being told i have to go back to ford again

Any help would be appreciated ??? Either on the issue or where i stand legally with the car as im thinking of asking for a replacement car !!!





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