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Bluetooth Issues (unable to debond)


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We have a 10 plate Fiesta, phone had been working well for a while and then randomly stopped working with the bluetooth in the car.

Have deleted the ford audio from the phone but am unable to debond the phone from the car, when we select debond and then pressing yes does nothing but return back to the list of connected phones.

Is there anyway to factory reset the bluetooth on the car?

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cheers dan, i was expecting it to be something like this. 

i'll have a look over the weekend

i've read multiple ways of doing this online, one guy says to turn car on but not start ignition and then remove fuse and wait 5 mins and wait for a click...

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