We have a 10 plate Fiesta, phone had been working well for a while and then randomly stopped working with the bluetooth in the car.

Have deleted the ford audio from the phone but am unable to debond the phone from the car, when we select debond and then pressing yes does nothing but return back to the list of connected phones.

Is there anyway to factory reset the bluetooth on the car?

you need to go in to fuse box behind the glove box and remove the bluetooth sync fuse for 30 seconds then replace it and it will sort this out as ive done it multiple times.

cheers dan, i was expecting it to be something like this. 

i'll have a look over the weekend

i've read multiple ways of doing this online, one guy says to turn car on but not start ignition and then remove fuse and wait 5 mins and wait for a click...

how do On 10/29/2018 at 11:14 AM, dan nose said:

you need to go in to fuse box behind the glove box and remove the bluetooth sync fuse for 30 seconds then replace it and it will sort this out as ive done it multiple times.

Hi , im having same issue but i cant get my phone to sync either , and when i press phone on dash nothing happens same when i press aux , how do i open the glove box in too scared to break anything 

3 hours ago, Maliwrex said:

Hi , im having same issue but i cant get my phone to sync either , and when i press phone on dash nothing happens same when i press aux , how do i open the glove box in too scared to break anything 

Is it definitely the same issue? Has your phone previously paired just fine and then stopped. Or, has it never paired and you are trying to get it to work?

@StephenFord hi I have just got the car pre owned and I have never connected it - the debond option won’t highlight and won’t let me add phone , my phone also isn’t picking up any Ford Bluetooth etc 

20 minutes ago, Maliwrex said:

@StephenFord hi I have just got the car pre owned and I have never connected it - the debond option won’t highlight and won’t let me add phone , my phone also isn’t picking up any Ford Bluetooth etc 

I have sad news, it's likely that you car is not fitted with BluTooth. In 2012 it was still cutting edge tech and expensive to add. You'll need to look into getting a BluTooth module fitted which if you're not use to working on cars, may need the assistance of an auto electrician. It won't be cheap. In addition, even if you do that, it will only work with a phone, you'll not be able to stream all your bangin' tunes...

But when I look in the phone menu to debond their are phones listed but they won’t let me debond 

9 hours ago, Maliwrex said:

But when I look in the phone menu to debond their are phones listed but they won’t let me debond 

 

 

11 hours ago, StephenFord said:

I have sad news, it's likely that you car is not fitted with BluTooth. In 2012 it was still cutting edge tech and expensive to add. You'll need to look into getting a BluTooth module fitted which if you're not use to working on cars, may need the assistance of an auto electrician. It won't be cheap. In addition, even if you do that, it will only work with a phone, you'll not be able to stream all your bangin' tunes...

My dashboard looks different to that one 

57 minutes ago, Maliwrex said:

My dashboard looks different to that one 

If the dash in that pic is similar to yours it's a Focus. What car do you actually have? This thread was about the Fiesta.

Is it even a Ford, btw? "Ecoflex" was a label used by Vauxhall😀.

If it is, as it appears from the picture, a 2012 Mk 3 Focus Titanium, it would have had Bluetooth as standard when new.

I'm a dinosaur with mobiles, so whether a 12 year old system will pair successfully with modern phones would need one of our tech experts to comment.

I have a Ford focus titanium “eco” whenever 

I have the same problem but just need to know which fuse is the correct one to remove please then Radio code if required

can see too many other phones already bonded and can get Ford up on my phone so nearly there Thanks my brain is addled

1 hour ago, mikethediyman said:

I have the same problem but just need to know which fuse is the correct one to remove please then Radio code if required

can see too many other phones already bonded and can get Ford up on my phone so nearly there Thanks my brain is addled

Disconnecting power won't de-bond

5 hours ago, DaveT70 said:

Disconnecting power won't de-bond

ok so what will please

Selecting the phone in the bonded phones list and selecting delete

Thanks Dave but please advise which button is the delete button, my car has NOT got the 2 extra buttons below like some

 

I did remove Bluetooth fuse behind glove compartment without success

On 10/29/2018 at 11:14 AM, dan nose said:

you need to go in to fuse box behind the glove box and remove the bluetooth sync fuse for 30 seconds then replace it and it will sort this out as ive done it multiple times.

Dan I have tried this but without success - pulled 15 a fuse waited 2 mins restarted car, taken out key

Reinserted fuse waited 30 secs restarted car - no change   - note my car does NOT have extra 2 buttons at bottom like some

That is the wrong radio head/facia panel for a car with a Bluetooth phone connection.

The correct panel has the digits "0 to 9" so that you can use the facia to dial a number.

There are 2 Galaxy S20 and 3 iPhones bonded to Bluetooth and it gives voice message to debond a few to make room for mine

Yes I'm sure it does.

The facia panel has been replaced 'after' the phones were added.

You don't have the correct panel and you are missing the Phone button as well as the digits.

21 hours ago, unofix said:

That is the wrong radio head/facia panel for a car with a Bluetooth phone connection.

The correct panel has the digits "0 to 9" so that you can use the facia to dial a number.

Thanks for your response but that seems a little odd why would previous owner have to change fascia

I can get Ford Bluetooth to come up on my mobile phone but when I try to pair it says by voice - there are too many

pnones already bonded, please debond some in order to bond yours !

I've told you what the problem is, but you're not wanting to accept it.

The fascias often fail on these old units. Just look at how many there are for sale on eBay. Many people buy or acquire the wrong part when replacing it.

Yes, all sorts of reasons. Probably a failure or damage as Unofix suggests, or they might have removed an aftermarket Android unit (for example) and fitted the wrong unit just to sell the car.