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Ford sync text messages caller id Unknown

Kieran wood

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Hi, new to this board. can see some similar posts to this but more are to do with iPhone and my issue is with android.

I have a 2013 focus and was wondering if anyone has a problem in receiving texts via a connected iPhone in that it's ok receiving texts but the id for the sender is "UNKNOWN" even though the sender is in my phone book. I can send a new text to the person from my phone book but all text messages come through as uknown and this stops me from replying to them as it doesn't have the number to reply, im linking my HTC one M9 to my car.

Is there a fix for this does anyone know?

Many thanks

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Got exactly the same issue, so frustrating as it says ID Unknown. 

Mine is the iPhone 5s . 

Would love to know the answer myself. 

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