To give them the benefit of the doubt, I did wonder whether the shifter is now fully electronic and could appear to be in Neutral position without the TCM deselecting the gears.  That would indeed be an unpleasant experience!

3 hours ago, TomsFocus said:

I did wonder whether the shifter is now fully electronic and could appear to be in Neutral position without the TCM deselecting the gears. 

That's a thought. My Puma test drives were all manuals so no experience of the DCT selector.

A lot are now fully electronic though, and many not even a lever e.g. VW group DSGs are mostly just a stubby switch, latest BMWs likewise, Honda Civic is separate  buttons for PRND, latest MINI (EV and petrol) is just a little switch on the dash. 

Just to update from my puma going into ford dealers last week for hybrid problem. They had car for 2 days, software updates on 3 x control modules including battery energy control, slow charged 12 volt battery over night. I’ve had no fault since so hopefully they’ve sorted it😏

From earlier posts about throttle pedal issues, and ecu recording actions, I had defect report at work on a daf lorry coming to a sudden stop, read diagnostics with Texa system, no recorded faults. Took vehicle for test drive, all ok then after 5 miles or so going up a slight hill vehicle came to a standstill, fault on dashboard said stop and go to workshop 🤪 switch ignition off etc and everything ok. Now if this had happened in the fast lane of a motorway just imagine 😞 the engine ecu had lost communication with throttle control so had shut engine down to idle 😏took vehicle back to workshop and checked wiring etc to ecu, all okay so spent £ 450 of council tax payers money on new throttle pedal unit and that sorted problem. I wish I was clever enough to understand all this technology but to old to understand, all I’m saying is don’t always blame humans🤓 so stop taking Micky out of people posting faults😏