Quigzz

2019 Focus ST-Line X SYNC 3 volume issue

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I've recently bought a new Focus ST-Line X, when listening to music and turn the volume above 24 (the max being 30) the sound actually goes quieter and the front Speakers seem to go really low with all the sound coming from the back of the car?

I contacted Evans Halshaw where i bought it, they claim to have never heard of this issue before, before I book it in can anybody help or give info on a similar problem?

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Everyone I know who has a MK4, including myself, has this issue.

I would imagine it's to stop the cheap door casings from rattling over a  certain volume.

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I would say its the amplifier clipping - to prevent you blowing the Speakers.  This used to be accessible via the controls menu on much older Ford head units - possibly not now on the Sync models.  Check the unit has the latest software and connect it to your home WiFi and check updates that way.  Also ask the dealer if the car is running the latest software which they can assess via the OBD port (theyll know what to do)   I saw that the RS 16/17 MY Focus has had a couple of updates - to do with their sub woofer performance.  That was of course another system and another model / year.  So its evident that Ford do release updates from time to time on the audio systems.

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My STline is a 2017 with Sync3 and at 24 (and above) it still increases in volume, it doesn’t appear to be ‘clipped’. The volume climbs, I turned mine up to 26 and didn’t want to go any higher lol. 

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Jesus your poor ears
I rarely go above 14 unless the music has a heavy bass beat that complements the sub.

Sent from my SM-G965F (S9+)

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16 hours ago, Jonro2009 said:

My STline is a 2017 with Sync3 and at 24 (and above) it still increases in volume, it doesn’t appear to be ‘clipped’. The volume climbs, I turned mine up to 26 and didn’t want to go any higher lol. 

My partner has a 2019 68 plate and her sound doesn't decrease above 24 either.

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On 5/18/2019 at 7:45 AM, Quigzz said:

I've recently bought a new Focus ST-Line X, when listening to music and turn the volume above 24 (the max being 30) the sound actually goes quieter and the front Speakers seem to go really low with all the sound coming from the back of the car?

I contacted Evans Halshaw where i bought it, they claim to have never heard of this issue before, before I book it in can anybody help or give info on a similar problem?

Are you sure it's not your hearing that's being suppressed at that level?

If I had mine turned to 24  I wouldn't be able to get in the car. But it has got the B&O  amplifier and Speakers.

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On 5/18/2019 at 7:45 AM, Quigzz said:

I've recently bought a new Focus ST-Line X, when listening to music and turn the volume above 24 (the max being 30) the sound actually goes quieter and the front Speakers seem to go really low with all the sound coming from the back of the car?

I contacted Evans Halshaw where i bought it, they claim to have never heard of this issue before, before I book it in can anybody help or give info on a similar problem?

Do you have the standard Speakers or the upgraded Harmon Kardon?

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On 5/18/2019 at 9:04 AM, DaveT70 said:

Everyone I know who has a MK4, including myself, has this issue.

I would imagine it's to stop the cheap door casings from rattling over a  certain volume.

Did u get it sorted mate or is it still the same ? 

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15 hours ago, Bensimm91 said:

Did u get it sorted mate or is it still the same ? 

haven't bothered with it

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