but they did mention it in the program?
they offered her a new car that was a higher spec n said she would have to pay 3 grand for it as well as costs from depreciation cause she owned it for a few months, when she couldnt drive it much cause it wouldnt start all the time
all she wanted was a like for like exchange n when they said about an upgrade for 3grand she just wanted her money back which she eventually got in the end
She was offered a like-for-like, but it'd have to be built. They offered her a higher spec car with around £5,000 higher value for £3,000; had nothing to do with depreciation >.<
The like-for-like build wasn't mentioned >.<