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Noisey Fan Motor, Being Sold A Pack Of Lies By Dealer


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#16 Cockney Boy

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Posted 04 June 2013 - 12:44 PM

Well the car went in for its fan motor to be changed and it doesnt sound like a WW2 bomber anymore :) And it took two guys 3 hours to do it, just hope now that when it goes all back together i dont get any squeaks or rattles :wacko:

 

I will now be sending a letter into Ford telling them off the poor service ive had at perry'sAylesbury along with a letter of commendation to Thame Ford for their excellent level of service.



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#17 jeebowhite

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Posted 05 June 2013 - 02:46 PM

hopefully peace remains then Richard, and definitely send that letter, the Ford CS team are good at passing the feedback on...



#18 Cockney Boy

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Posted 27 June 2013 - 03:25 PM

Just had a letter from Ford who are investigating the issue. They have also sent me a free 36 Month service letter. This wasnt what i was after just a garage to do warranty work when it was requried. let hope Perry's of Aylesbury learn from this and bette their customer service, i wont hold my breath tho



#19 jeebowhite

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Posted 27 June 2013 - 04:08 PM

well at least you got something I suppose, better than a kick in the ghoolies!




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