Alex.S Posted November 17, 2019 Share Posted November 17, 2019 Remote start didn’t work this morning. In car soon realised modem wasn’t connected. Pressed Ford Pass Connect button, tried to open Connectivity Settings..says “cannot be displayed at the moment”. tried Vehicle Hotspot Button..said same. On my phone went thru app into Vodafone, my account , my car nickname had gone back to ‘car 1’ I changed it , went back to Ford App, got the connected symbol at top of screen. back in car ...”cannot be displayed “ again.. Quote Link to comment Share on other sites More sharing options...
Guy Heaton Posted November 17, 2019 Share Posted November 17, 2019 I wouldn't have thought WiFi would be active before the car is started? Most likely a dodgy phone signal to the inbuilt SIM card. Quote Link to comment Share on other sites More sharing options...
Alex.S Posted November 17, 2019 Author Share Posted November 17, 2019 6 minutes ago, Guy Heaton said: I wouldn't have thought WiFi would be active before the car is started? Most likely a dodgy phone signal to the inbuilt SIM card. Sorry I’m getting mixed up with WiFi and modem. The modems not working, that’s why the remote start wouldn’t work. I've now uninstalled and reinstalled the app. And a master reset. situation now is the activate vehicle button in app isn’t responding to me pressing it. vodafone app thru the Ford app is saying it’s connected. Same issues as I posted earlier. Too much technology Guy! For all the money these cost you’d expect them just to work! Quote Link to comment Share on other sites More sharing options...
PLB Posted November 17, 2019 Share Posted November 17, 2019 I agree with Guy. What we are suggesting is that the Vodafone signal to the sim in your modem could be very weak. This could explain for example your intermittent remote start functionality. Just a possibility. Quote Link to comment Share on other sites More sharing options...
Guy Heaton Posted November 17, 2019 Share Posted November 17, 2019 Sometimes my fordapp doesn't connect either. Quote Link to comment Share on other sites More sharing options...
F0CUE Posted November 17, 2019 Share Posted November 17, 2019 Most network issues can be resolved with a forget network and rescan. Quote Link to comment Share on other sites More sharing options...
Alex.S Posted November 17, 2019 Author Share Posted November 17, 2019 Weak signal would explain the remote start failing but I’ve been unable to connect all day. I can’t ‘forget’ network because it’s not listed on the WiFi list in my phone. I had it all working yesterday ..Vodafone5020 or something. Even connected an iPad. I had the ‘connected’ symbol on the app earlier..wasn’t connected at all. Unable to activate the car is the brick wall. At the moment Quote Link to comment Share on other sites More sharing options...
Alex.S Posted November 17, 2019 Author Share Posted November 17, 2019 I appreciate all the responses 👍😊 Quote Link to comment Share on other sites More sharing options...
Andyr55 Posted November 18, 2019 Share Posted November 18, 2019 Hi, any chance your subscription has expired? Quote Link to comment Share on other sites More sharing options...
Alex.S Posted November 18, 2019 Author Share Posted November 18, 2019 5 hours ago, Andyr55 said: Hi, any chance your subscription has expired? I’m not sure which Subscription you’re referring to? The WiFi was only connected on Saturday, the Live Traffic also. the car is only 6 weeks old. I’ve got it booked in with the dealership later this week, also been on the phone to FordPass Support who suggested it could be an Android issue. But I’ve just loaded the app on my bro’s iPhone ...same issue, can’t get past activate vehicle. Quote Link to comment Share on other sites More sharing options...
Alex.S Posted November 21, 2019 Author Share Posted November 21, 2019 Got it fixed at the dealership today. The Ford technician was emailing the Ford technical department. Fair play to the guy he got it working. I wanted to pick his brain after but it was a salesman who brought it to my house this afternoon. I know more about FordPass Connect than most Ford salesman. There was 4 updates done too. One was ABS I forget the rest. I’ve had the car 6 weeks , it was only yesterday that the FordPass menu appeared in the mobile apps part of the sync3 system! Not sure what’s going on there.. Quote Link to comment Share on other sites More sharing options...
Alex.S Posted November 22, 2019 Author Share Posted November 22, 2019 Technician disconnected the battery , connected again....worked. Quote Link to comment Share on other sites More sharing options...
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