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Ford pass deep sleep

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1 hour ago, StephenFord said:

Well, that should solve the problem for a few months

my guess is about 4 months, do you think we should run a book on it ? 🤔

Even money: The problem will be back within 6 months 😉

  • 2 months later...


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I live in a cold weather climate. Starting to think it is causing the modem to shut down. Fob conmand start still works

6 hours ago, Sniperwjs said:

I live in a cold weather climate. Starting to think it is causing the modem to shut down. Fob conmand start still works

Batteries don’t like the cold so it will lose charge quicker and trigger deep sleep sooner than warmer climates. 

  • 2 weeks later...
On 7/21/2021 at 2:27 AM, Andyr55 said:

Can you share if you receive and updates on this?

my dealer is terrible at applying or knowledge of SSM messages. 

I called Ford Pass in early December to get the status of SSM 49795 and was told that the software update is now available.  I have an appointment with my dealer tomorrow to have it applied.  

I’m following this post as our 2021 focus st edition is locked in deep sleep 🛌 

10 minutes ago, adamfarmiloe said:

I’m following this post as our 2021 focus st edition is locked in deep sleep 🛌 

Just make sure it's not " Double Locked " as you may have difficulty in getting to the battery if the voltage drops too low.

Just been on another 30 min run air on off and as though it’s an st edition I gave it the beans😂😂 but it’s still it’s in deep sleep 💤 not even the pops and bangs woke it up 😂

57 minutes ago, adamfarmiloe said:

... I gave it the beans😂😂 but it’s still it’s in deep sleep 💤 not even the pops and bangs woke it up 😂

Maybe the poor thing has the covids - I believe that makes you sleepy. Perhaps a booster? 😁

  • 4 weeks later...

Latest update on the car went to Ford on Monday and he requires a new TCU module

6 hours ago, adamfarmiloe said:

Latest update on the car went to Ford on Monday and he requires a new TCU module

Well you're the first I've known to need a new telematics unit. Do keep us posted on how things go and if it fixes the problem

4 minutes ago, unofix said:

Well you're the first I've known to need a new telematics unit. Do keep us posted on how things go and if it fixes the problem

Had to google what a TCU unit was LOL They weren't invented when my car was built 🤣

38 minutes ago, StephenFord said:

They weren't invented when my car was built

No doubt a recent addition to cars but I used to set up and commission telematics units on mobile military radar systems back in the late 1980's. Back then it was very new technology used for controlling the radar from positions well away form the danger zone.

Regarding the TCU, This might be of interest to some people. If you have Connectivity Settings enabled then the TCU on these cars can receive over the air updates without you knowing anything about it. Mine has been updated about four times.

You do not need to enable Wi-Fi for the updates to happen.

  • 4 weeks later...

So the car went and had a new TCU module fitted, this was fitted because the old one stopped working there was no serial number listed in the settings, but the issue was still there regarding deep sleep when the car has been used for over an hour you lock it walk away and then within the hour it flashes up the vehicle is in deep sleep😂🙃

  • 3 weeks later...

Went back to Ford, the car was there overnight to have battery charged, all good for 2 days 😂👎

  • 8 months later...

I started leasing my Ford Edge back in May.  Have not had any real issues until this morning.  I woke up to the same deep sleep mode message.  My panel does not show battery issues and I checked my vehicle health.  Now the problem is the message tells you to make sure you turn off the air conditioner & accessories...but how can you do that if the darn screen is off and in a deep sleep...that makes no sense.  I called the dealership, who told me they can't see my truck for another 3 to 4 weeks.  Well that isn't going to work especially with our weather changing.  So I go online and see that it could be our weather dropping into extreme temps.  The service tech couldn't even tell me that!  If this is going to be a constant problem, I hope they are prepared to replace my battery for free.  I've only had it 6 months and the winter weather is here.  We pay too much for this to be going on!

Buy a Smart battery charger and put the battery on charge for 12 hours. Remember to connect the negative lead to the chassis earth point and not the battery.

It is not a faulty battery, it is a fact of life that modern cars do not, and can not keep the battery fully charged, especially in cold weather. Search this forum for "State Of Charge" if you want to research the issue.

2 hours ago, StephenFord said:

Have you no shame @StephenFord 😁 there was quite a few of those whizzing past on the sorter ( conveyor) over the weekend.

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