JoeLeslieUK Posted January 21, 2020 Share Posted January 21, 2020 Hello, I have a New Focus ST-Line, new from factory and registered in October of 18. For a month it has been sat in the garage for a month now, due to the car literally not selecting any gears.. and it’s a MANUAL. Anyone else experienced the same issue? They’ve said there’s another car with the expect same spec in as mine with the same issue, but they’ve not actually told me what, just the wait for parts is weeks away. cheers joe Quote Link to comment Share on other sites More sharing options...
DaveT70 Posted January 21, 2020 Share Posted January 21, 2020 Contact Ford customer relations and reject the car, not fit for purpose Quote Link to comment Share on other sites More sharing options...
alexp999 Posted January 21, 2020 Share Posted January 21, 2020 1 hour ago, DaveT70 said: Contact Ford customer relations and reject the car, not fit for purpose That's very difficult after 6 months, OP has had this car over a year. Quote Link to comment Share on other sites More sharing options...
CallMeSteven Posted January 21, 2020 Share Posted January 21, 2020 I wonder if the OP meant October 2019? The Mark IV did not come out in 2018! Quote Link to comment Share on other sites More sharing options...
alexp999 Posted January 21, 2020 Share Posted January 21, 2020 9 minutes ago, CallMeSteven said: I wonder if the OP meant October 2019? The Mark IV did not come out in 2018! It did, they had demos of the Mk4 at the dealer when I picked up my Fiesta ST in June 2018. 2 Quote Link to comment Share on other sites More sharing options...
Eric Bloodaxe Posted January 21, 2020 Share Posted January 21, 2020 1 hour ago, alexp999 said: It did, they had demos of the Mk4 at the dealer when I picked up my Fiesta ST in June 2018. I seem to recall someone on here posting up a pic of one they'd spotted on a '67 plate, they were certainly about in first half of 2018. Quote Link to comment Share on other sites More sharing options...
Comares2001 Posted January 21, 2020 Share Posted January 21, 2020 Launched in UK September 2018 mine was built Oct 12th 2018 1 Quote Link to comment Share on other sites More sharing options...
DaveT70 Posted January 22, 2020 Share Posted January 22, 2020 15 hours ago, alexp999 said: That's very difficult after 6 months, OP has had this car over a year. It doesn't matter, it's still under warranty. Reject Quote Link to comment Share on other sites More sharing options...
alexp999 Posted January 22, 2020 Share Posted January 22, 2020 1 hour ago, DaveT70 said: It doesn't matter, it's still under warranty. Reject You can't reject a car under warranty, you are confusing two different things. Consumer rights gives you the option to reject, but after 6 months you'd have to prove at your cost the fault was present at the time of sale. The warranty is just a contract, it's not the same as your consumer rights. It has no clause to reject a car. 3 Quote Link to comment Share on other sites More sharing options...
JoeLeslieUK Posted January 22, 2020 Author Share Posted January 22, 2020 On 1/21/2020 at 7:55 AM, JoeLeslieUK said: Hello, I have a New Focus ST-Line, new from factory and registered in October of 18. For a month it has been sat in the garage for a month now, due to the car literally not selecting any gears.. and it’s a MANUAL. Anyone else experienced the same issue? They’ve said there’s another car with the expect same spec in as mine with the same issue, but they’ve not actually told me what, just the wait for parts is weeks away. cheers joe ***Update*** It was the Slave Cylinder that had apparently gone on it, so they’ve been awaiting a part for the past 4 weeks to come from Slovakia to replace it. 1 Quote Link to comment Share on other sites More sharing options...
TomsFocus Posted January 22, 2020 Share Posted January 22, 2020 11 minutes ago, JoeLeslieUK said: ***Update*** It was the Slave Cylinder that had apparently gone on it, so they’ve been awaiting a part for the past 4 weeks to come from Slovakia to replace it. You would think they'd learnt about poor quality clutches from the endless Mk3 clutch failures...clearly not...nothing says quality like parts from Slovakia! Which engine is it btw? 1.0 EcoBoost? Quote Link to comment Share on other sites More sharing options...
DaveT70 Posted January 22, 2020 Share Posted January 22, 2020 4 hours ago, alexp999 said: You can't reject a car under warranty, you are confusing two different things. Consumer rights gives you the option to reject, but after 6 months you'd have to prove at your cost the fault was present at the time of sale. The warranty is just a contract, it's not the same as your consumer rights. It has no clause to reject a car. I rejected a 2012 Focus 1.6 TDCi (can't remember the reg now) 8 months into service as it started loosing power as it was cruising, lethal. Made them buy it back/rejected/refunded, same thing. Car's not fit for purpose, reject it Quote Link to comment Share on other sites More sharing options...
alexp999 Posted January 22, 2020 Share Posted January 22, 2020 14 minutes ago, DaveT70 said: I rejected a 2012 Focus 1.6 TDCi (can't remember the reg now) 8 months into service as it started loosing power as it was cruising, lethal. Made them buy it back/rejected/refunded, same thing. Car's not fit for purpose, reject it You did well there then, but it's nothing to do with warranty and it's beyond the scope of your consumer rights. They did it to keep you "happy". Plus, a safety issue always gives it more weight, the fact that the OP is waiting for a repair, does not give them grounds to reject the vehicle. 1 Quote Link to comment Share on other sites More sharing options...
JoeLeslieUK Posted January 30, 2020 Author Share Posted January 30, 2020 On 1/22/2020 at 12:14 PM, TomsFocus said: You would think they'd learnt about poor quality clutches from the endless Mk3 clutch failures...clearly not...nothing says quality like parts from Slovakia! Which engine is it btw? 1.0 EcoBoost? It was the 1.0l 125 yeh. 1 Quote Link to comment Share on other sites More sharing options...
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