Nchesh Posted March 9, 2020 Share Posted March 9, 2020 Hi I've read some of the topics relating to updating the maps on Ford Sync 3 system, and I am still confused by the whole issue, hence the not very bright comment. I have a Ford Fiesta Zetec 2017, although registered in 2018. I have successfully updated the Sync 3 to version 3, however the maps as far as i can see are still on version F6, these have not been updated when the sync happened, I successfully sent the log file back too. Is there another step which is missing or do they contact you later with the maps update, do you have to request it separately? I know this has been discussed before but I am still struggling to understand where the ma update comes from or whether I am missing the part of the process? Any help on this would be gratefully received. Regards Neil Quote Link to comment Share on other sites More sharing options...
Comares2001 Posted March 9, 2020 Share Posted March 9, 2020 It can take several days for the log file to be registered on the Ford server. After that if there is a Map update available for your vehicle it a further download should show up when you check back in at the update website. You just have to keep checking on a daily basis. Quote Link to comment Share on other sites More sharing options...
Nchesh Posted March 9, 2020 Author Share Posted March 9, 2020 Ok thanks for your help, its so unclear on the website, ill check back in a few days. I have been told by ford that there is an update coming soon. Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted March 9, 2020 Share Posted March 9, 2020 I updated to sync 3.0 yesterday but cant find a log file on my usb drive any ideas what the file looks like or is named? Quote Link to comment Share on other sites More sharing options...
alexp999 Posted March 9, 2020 Share Posted March 9, 2020 32 minutes ago, Morty1977 said: I updated to sync 3.0 yesterday but cant find a log file on my usb drive any ideas what the file looks like or is named? Its your VIN (or contains it) and is an XML file. If it didn't get generated there is a link on the Ford sync update page that lets you download just the log file generator part to try again. 1 Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted March 9, 2020 Share Posted March 9, 2020 Ah cheers mate I'll have a look Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted March 9, 2020 Share Posted March 9, 2020 1 hour ago, alexp999 said: Its your VIN (or contains it) and is an XML file. If it didn't get generated there is a link on the Ford sync update page that lets you download just the log file generator part to try again. Yeah found the update on my usb now to update the maps! Cheers pal Quote Link to comment Share on other sites More sharing options...
Hostahousey Posted March 21, 2020 Share Posted March 21, 2020 Is this update free from Ford ? Quote Link to comment Share on other sites More sharing options...
pragmatix Posted March 22, 2020 Share Posted March 22, 2020 23 hours ago, Hostahousey said: Is this update free from Ford ? Yes it is from here https://www.ford.co.uk/owner/resources-and-support/sync-bluetooth/update#/ Quote Link to comment Share on other sites More sharing options...
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