Michael E Hammond Posted November 1, 2021 Share Posted November 1, 2021 'm waiting for a call back. My sync 3 up date said sync not compatible with my 2017 ford exployer. my # is 410-971-5354. Quote Link to comment Share on other sites More sharing options...
Brighton Rock Posted February 16, 2022 Share Posted February 16, 2022 Not sure if this problem is answered here or not. I recently up dated the software to Sync 3.4 and uploaded the .xml file to Ford. That went OK. I then updated the map to version F10.That all appeared to be OK. The problem is I don't seem to be able to upload the .xml file to complete. If not will try Ford help desk. Quote Link to comment Share on other sites More sharing options...
unofix Posted February 16, 2022 Share Posted February 16, 2022 No need to upload the .xml to the Ford site after the map update. The car will do it "Over The Air" using it's modem/telemetry. It can take 3 or 4 days before the Ford site shows the update status. Quote Link to comment Share on other sites More sharing options...
Brighton Rock Posted February 16, 2022 Share Posted February 16, 2022 Thanks for that but updated a couple of weeks ago and it still only offers me to download the maps again and still can't upload the .xml file. Not sure if the .xml file is corrupted. Quote Link to comment Share on other sites More sharing options...
alexp999 Posted February 16, 2022 Share Posted February 16, 2022 Use the troubleshooting section on the ford website to download just the logger utility and generate a new XML Quote Link to comment Share on other sites More sharing options...
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