Scraping/Grinding noise

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Hi everyone, first post here so apologies if I've done anything incorrectly. So I've recently purchased a 2010 Mk4 Mondeo 2.0 Ecoboost Powershift TXS and I love it, mostly. I've noticed a horrible grinding/scraping sound when slowing down, seems to be coming from the front passenger side (UK). The sound is identical to a manual car when the clutch pedal isn't fully pressed down and crunches trying to select the gear. Only happened twice so far in the week I've owned the car. Any idea what this could be or where to begin looking? Thanks guys.

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