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Sync 3.4.21020 & F10 maps


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Code error 103 saying either download all the files again or retry the installing it again which I did then it worked a total of 3 and a half hours off driving around at least my stop start started wo

Said to wait for key recycle turned car off and locked it restarted again then I got an error so I pulled out usb stick and put it back in again started updating again 1 hour 45 later key recycle agai

This and your previous messages have been a massive help to me also as I was experiencing a similar issue to the other person and the same files were missing. Fantastic

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My 2017 has been running this setup for a while. It  is a good upgrade being faster and smoother.  There is a later application version (21098), which might contain a few bug fixes. I have installed it but have so far not noticed any difference.

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You can ask the car to download over wifi. The process is quite long winded so make sure that you have put your affairs in order first because you will be working about 30 GB of data.

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Having problems with my version 10 maps update.

Tried the download twice which all happens OK to my Windows PC

Unzip it to a USB with at least 32gb capacity, formatted to exfat as instructions say

All files go to root of the zip.

I already did the sync 3 update today no problem.

But now when I put usb into car after starting the engine get these messages.

 

1) Usb recognised

2) Software update

3) Indexing

4) sure you want to update, dont interupt..blah blah blah

5) Lic 001 ERR

Contact some ford support number!

 

Happened twice now with 2 downloads, and 2 different usb sticks.

 

Anyone any ideas please

 

Cheers

 

Steve

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LIC_ERR01 – Error is MAP_LICENSE_MISMATCH_ERROR

One of the files entered is incorrect so the map licence is not tying into the system. I am making a semi educated guess here as I always use Cyanlabs because it is easy and reliable but Ford ask for a log file upload to ensure that the app has updated before the maps are authorised for installation. Check Ford's sync update page and find out if it wants a peek at your memory stick to confirm that the app went in so it doesn't brick the infotainment module when you try to stuff an atlas into it.

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1 hour ago, anon said:

You can ask the car to download over wifi. The process is quite long winded so make sure that you have put your affairs in order first because you will be working about 30 GB of data.

Thanks for that ..I’ll have to pick my moment 🙂

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Hi, Anon, thanks for the reply.

 

A great idea but

I already sent the log file to ford after doing the sync 3 upgrade, as it won't let you download the map until doing so  and the website said successful when I updated the log file

Cheers though mate 🙂

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Try it again because if it has not written the acknowledgement back correctly to your stick it won't know and neither will you but the car will.

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3 minutes ago, anon said:

Try it again because if it has not written the acknowledgement back correctly to your stick it won't know and neither will you but the car will.

Thanks, how would I get the log file to try it again please mate?

I deleted all the stuff including the log file  after I uploaded it to ford, can I get the log file again somehow? The website says up to date on sync 3

 

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Bryn, it is very long winded. Some early users are still waiting for the recently completed Roman roads.

Just use Cyanlabs.  They use the same files as Ford and so can check the download on your memory stick meaning it doesn't have to be downloaded again. If it finds an error, it reloads and checks the duff file. Just read the instructions and follow them. Use their forum to clear up any uncertainties. They are very helpful and have not failed me yet,

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Download the maps package again. Ford have not received notification that you have successfully loaded the maps so you can do it again. It should give a good licence key.

If it requires your old log file and you haven't backed it up then that is your problem and you will need to take your stick with its maps to Cyanlabs and they will provide the necessary files to  put this right. The process varies according to your model year so I am not able to walk you through it. Enquire there.

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3 minutes ago, anon said:

Download the maps package again. Ford have not received notification that you have successfully loaded the maps so you can do it again. It should give a good licence key.

If it requires your old log file and you haven't backed it up then that is your problem and you will need to take your stick with its maps to Cyanlabs and they will provide the necessary files to  put this right. The process varies according to your model year so I am not able to walk you through it. Enquire there.

Already been back to site, it won't let me download  sync 3 because since I uploaded the log file it thinks I am up to date. But can try for 3rd time to download maps again I guess

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11 minutes ago, anon said:

Bryn, it is very long winded. Some early users are still waiting for the recently completed Roman roads.

Just use Cyanlabs.  They use the same files as Ford and so can check the download on your memory stick meaning it doesn't have to be downloaded again. If it finds an error, it reloads and checks the duff file. Just read the instructions and follow them. Use their forum to clear up any uncertainties. They are very helpful and have not failed me yet,

My issue will be the memory stick bit... I only have an iPad and iPhone....WiFi would have to be the way forward, but I can see me making do with the old maps etc ... what a faff 

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Charlie, yes, It lets you download the maps again. It may very well need some of the data you have wiped to install it in the car (it has a couple of folders, one of which is the install file.) A clean set of maps will probably not be enough so follow my suggestion.

Bryn. Your IT issues are due to you not having the right equipment. Find somebody with a PROPER computer! Failing that, just plug a memory stick into your Ipad. It took me all of 30 seconds to find out how .😈

 

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13 minutes ago, anon said:

 

Bryn. Your IT issues are due to you not having the right equipment. Find somebody with a PROPER computer! Failing that, just plug a memory stick into your Ipad. It took me all of 30 seconds to find out how .😈

 

Not having a bad day by any chance mate? 🙂

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Not at all. My nav works just fine. People who haven't the wit to even try though are not worth helping, don't you agree?

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3 minutes ago, anon said:

Not at all. My nav works just fine. People who haven't the wit to even try though are not worth helping, don't you agree?

Not necessarily mate  we all have our strengths and weaknesses

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