B max auto box stuck in park and won’t start

[Markw4811]

Hi a friend of mine had a b max she went shopping come back and it wouldn’t start won’t come out of park managed to get it in neutral put a live feed to starter and it really really struggled to turn won’t turn as it’s stuck in gear now it won’t come out of park 

any ideas 

[iantt]

Disconnect the battery for a few minutes and try again. Sounds like it's a dct 250 powershift auto? 

If it is, does the shift position on cluster flash on and off? 

[unofix]

2 hours ago, Markw4811 said:

won’t turn as it’s stuck in gear now it won’t come out of park 

Is it stuck in gear or is it in park ?

What is the battery voltage measured at the terminals ?

[Markw4811]

Hi all it’s stuck in park, it won’t come out of park at all now, I have had a brand new battery on it and still no difference, there is no lights flashing spanner light stays on 

[micpa23]

Hi, mine has now got the same issue, what was the outcome, how was the issue resolved?

thank you 

[Savvybeam]

Hi, I'm lucky to find this conversation. Please what is the Way out of this situation? I just bought a bmax and I've not enjoyed it 3 weeks down the line.