nathanrichardsr Posted October 2, 2014 Share Posted October 2, 2014 Sync in my Fez (2014 ZS) is refusing to delete my phone. I go to the devices screen, click delete, confirm with yes and the phone is still there. Doesn't seem to matter if my phone has bluetooth on, off, phone on/off it just doesn't want to let go! Phone is HTC One M8 on Andriod 4.4.3. I can play media through Sync but can't use any phone functionality. Was hoping I could delete the phone and re-pair to try and get it started from fresh. Any ideas? Quote Link to comment Share on other sites More sharing options...
nathanrichardsr Posted October 2, 2014 Author Share Posted October 2, 2014 Is there a fuse I could reset the whole thing with? Would this need a code when connected again, like when you take battery out on an older car? Quote Link to comment Share on other sites More sharing options...
iNath Posted October 2, 2014 Share Posted October 2, 2014 There is a reset option listed in the menu somewhere which might help? If you do take the battery off there's no code needed. Quote Link to comment Share on other sites More sharing options...
nathanrichardsr Posted October 2, 2014 Author Share Posted October 2, 2014 Tried the master reset, still didnt delete the phone. Thanks for the suggestion though. Video showing the issue http://youtu.be/OWOjK57M7oI I May book it in with Ford. I have seen that another guy on here has a more up to date version of Sync which displays track info via bluetooth which would be nice. Quote Link to comment Share on other sites More sharing options...
Clarky2013 Posted October 2, 2014 Share Posted October 2, 2014 pull fuse 24 (red 10 amp) for a few seconds, then re insert, works everytime B) Quote Link to comment Share on other sites More sharing options...
nathanrichardsr Posted October 6, 2014 Author Share Posted October 6, 2014 pull fuse 24 (red 10 amp) for a few seconds, then re insert, works everytime B) Worked prefectly, many thanks Clarky! 1 Quote Link to comment Share on other sites More sharing options...
Christie Lou Posted June 21, 2017 Share Posted June 21, 2017 Worked for me too 😀 Thanks 🚗 Quote Link to comment Share on other sites More sharing options...
Coffeeguy66! Posted April 3, 2020 Share Posted April 3, 2020 On 10/2/2014 at 3:37 PM, Clarky2013 said: pull fuse 24 (red 10 amp) for a few seconds, then re insert, works everytime B) Don't know if you will see this but massive thanks for your solution! Worked a treat with girlfriends Samsung a70 disconnecting constantly with 2014 Ford Fiesta sync. Prior we had tried resets, master resets, deleting phones and other connected devices except her phone wouldn't delete. Showed a little star on the car display by her phone. Pulled fuse 24 (10amp) and put back in, et voilà all working again, phone book downloaded etc 😎👌👍 Cheers Daz n Peg, Leicester! Quote Link to comment Share on other sites More sharing options...
Janie Posted April 12, 2021 Share Posted April 12, 2021 On 10/2/2014 at 3:37 PM, Clarky2013 said: pull fuse 24 (red 10 amp) for a few seconds, then re insert, works everytime B) On 4/3/2020 at 12:26 PM, Coffeeguy66! said: Don't know if you will see this but massive thanks for your solution! Worked a treat with girlfriends Samsung a70 disconnecting constantly with 2014 Ford Fiesta sync. Prior we had tried resets, master resets, deleting phones and other connected devices except her phone wouldn't delete. Showed a little star on the car display by her phone. Pulled fuse 24 (10amp) and put back in, et voilà all working again, phone book downloaded etc 😎👌👍 Cheers Daz n Peg, Leicester! If this fuse is pulled do you need the code for the radio to use the stereo again like you would if you disconnected the car battery? Quote Link to comment Share on other sites More sharing options...
GHoran10 Posted July 25, 2021 Share Posted July 25, 2021 Hi I’m having the exact same issue on my Ford Focus 2013 sync, the fuse 24 isn’t used in the focuses , does any one know a similar solution ? Thanks Quote Link to comment Share on other sites More sharing options...
fiestamamma Posted August 1, 2021 Share Posted August 1, 2021 On 7/25/2021 at 2:21 PM, GHoran10 said: Hi I’m having the exact same issue on my Ford Focus 2013 sync, the fuse 24 isn’t used in the focuses , does any one know a similar solution ? Thanks Look in your manual for the Passenger Compartment Fuse Box image, & locate from the table which fuse is for sync/bluetooth. That's how I worked out which fuse was No24 in my Fiesta. Has worked a treat! Thanks to whoever posted it. Have been googling for days trying to find the answer. Quote Link to comment Share on other sites More sharing options...
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