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Usb Memory Stick Invalid Format


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#1 maisy-bea

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Posted 10 March 2013 - 11:21 AM

Hello all,

 

I'm really hoping someone will be able to help me.

 

I bought an HP 8gb USB stick, so i can listen to music in my 2009 Fiesta.

The problem is, my audio system will play 5 to 45 seconds of one song, then the song will skip and the screen will say invalid file format! I then have to switch the engine off for it to play another 5 to 45 seconds of 1 song.

 

I've looked about on the internet to see if anyone else has this issue, but haven't really found anything. 

The songs came from Amazon and they are all .mp3 files. The USB stick itself is formatted as FAT32 and all of the songs is in one folder.

 

I can play the songs through Amazon Cloud Player via Bluetooth, but that's a pain, as i have to turn the volume up to 20 or so to be able to hear the music! Then if i forget to turn it down before switching the engine off, when i switch it back on again, the radio will be so loud that it makes me jump!

 

Does anyone have any ideas?

I'm really frustrated!

 

Thank you!



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#2 DanGersFord

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Posted 10 March 2013 - 11:24 AM

Hi Emma welcome to the club. Has it always been like this or has it just suddenly started happening? Also have you tried changing the file format on the usb stick?

#3 maisy-bea

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Posted 10 March 2013 - 11:32 AM

Hi, thanks for your reply.

I've only had the car since October, and I've never tried to use the USB before. 

What do you mean by changing the file format on the USB stick? (I'm rubbish when it comes to technology!)



#4 DanGersFord

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Posted 10 March 2013 - 11:35 AM

Basically the file type might not be suitable for the stereo you're trying to play it on. When you put the music onto the memory stick youbshould be able to convert the file type probably to mp4a

#5 maisy-bea

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Posted 10 March 2013 - 11:40 AM

Oh ok, I'll have a look at that then.

It just says in the instruction manual that they have to be .mp3



#6 DanGersFord

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Posted 10 March 2013 - 11:41 AM

The manual for the stereo I take it?

#7 maisy-bea

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Posted 10 March 2013 - 11:48 AM

Yes, the manual for the stereo. 

All it really says is they songs have to be .mp3 and the memory device FAT32...which they both are.



#8 Preee

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Posted 10 March 2013 - 12:00 PM

hi and Welcome to the Forums.

 

Try and re-format the USB stick , then drag and drop the mp3 files on there , you could also try going to

 

http://www.ford-mobi...ownloadsUpdates

 

download the update transfer it to the Stick , and follow instructions to update your stereo.

 

Then once updated re-try your mp3's , don't have the mp3's on at the same time as the update files though



#9 DanGersFord

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Posted 10 March 2013 - 12:05 PM

I was going to say the stereo might need an update

#10 maisy-bea

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Posted 10 March 2013 - 01:20 PM

Right just reformatted the USB stick and updated the system....still does the same thing! Plays 1 song for 11 seconds this time, then jumped and Invalid File Format came up on the screen!!

 

So frustrated right now!!!



#11 Preee

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Posted 10 March 2013 - 01:54 PM

I have had no trouble with Amazon Mp3's , so i doubt it's the file format , have you got another USB stick to try



#12 Tom M81

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Posted 10 March 2013 - 02:19 PM

Hi, I have recently purchased a 2010 fiesta and have had the exactly the same issue, I bought a 32gb integral usb flash drive loaded all mp3 about 24gb and got the invaild file format message, I then tried a mini pny 8gb usb bought a few months ago tried about 3 gb of mp3 same issue. I then tried one of my very old pny memorysticks 4gb which i have had for years and this worked fine no issues same amount of files however as its a bigger memory stick I tend to catch it when putting the handbrake on also this memory stick has a access light flashing. I also have another memorystick exactly the same as my old 4gb pny but it is 8gb tried this today and this is fine also. My only conclusion is the newer memorysticks the ones which are very small must have some sort of software that the software in the ford fiestas are not able to process.   



#13 maisy-bea

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Posted 12 March 2013 - 07:03 PM

Hello all!

 

Thank you for your help!

 

I've used an older usb stick and now it works fine!!! After all that! :)

 

BUT...now i have another issue...since i have updated the audio system, it doesn't seem to work properly!

I'll unlock the car and on the screen is says update running please wait. So i left it unlocked for about an hour to see if it would go away....an hour later still there!

When i switch the engine on, the message disappears, but the audio system freezes! Nothing will work! Volume, on/off button, nothing!! 

To get it to work, i have to switch the engine off and start it again and then it will work.

 

Help!!

Thank you!



#14 Preee

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Posted 12 March 2013 - 07:38 PM

I would run the update again , sounds like it has not completed properly



#15 maisy-bea

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Posted 12 March 2013 - 07:46 PM

I tried to run it again, but it says no files found on device. I tried both the new USB stick and older one, but still says the same thing.



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