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Letter From Ford Dealership

Rogue2
Rogue2
in Ford Fiesta Club

Featured Replies

Today I got a letter from my local Ford Dealer informing me that my fiesta is due for a service shortly - ok fair enough I hear you say.

But it is for my new fiesta that I haven't even seen yet! So phoned them & they said that it was a mistake made by someone in the servicing department - cobblers!!! They are trying to wind me up!

Sent from my iPad using Ford OC

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    They must have seen your Keep Calm and Drive your Ford picture.

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    That doesn't give any confidence if you haven't seen the car and it needs a service allready.

    Sure it will be fine.... :blink:

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    • Author

    Well, I will get to see the car on Monday once it has been delivered to the dealership & I will hopefully drive it home the same day. It's gonna be a looooong weekend for me!

    Sent from my iPad using Ford OC

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    Is it a second hand car? When I got mine second hand the salesman told me it would be serviced along with a full mot before I got it.

    1 month later I received a letter saying it needs a service. They tried saying they done it but didn't update the system. I got them to give me the service parts so I could do it myself. Didn't trust them to do it after that.

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    • Author

    It's a Ford direct car (1yr old) & I have asked them if they intend to service it. The dealership is a good one & If it has been serviced by them, I would be happier than someone else claiming to have serviced it. Although we will still be checking it has been done.

    Sent from my iPad using Ford OC

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    • Like 1

    It's not the first time I've been contacted by my Ford dealer to remind me to book in a service on a car which I part-exchanged months before.

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    • Author

    It's not the first time I've been contacted by my Ford dealer to remind me to book in a service on a car which I part-exchanged months before.

    In my case they are reminding me to service a car that I have bought but not even seen yet.

    Sent from my iPad using Ford OC

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    The "Digestive"

    • The Digestive Forum Roundup (31st May - 7th June 2026)

      Steve ·
      The Digestive Forum Roundup (31st May - 7th June 2026) We hope you’re all enjoying your week and finding time for some time enjoying your Ford! This week, our vibrant forum has been buzzing with discussions that touch on a diverse range of Ford models, from the Mondeo to the Fiesta and Focus. Here’s a recap of some key conversations that might pique your interest. Starting with the Mondeo, user Frenchspanner shared a particularly frustrating issue relating to a 'Immobiliser Active' message appea
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      • 65 views





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