RK3nn3dy Posted November 20, 2019 Share Posted November 20, 2019 I'm currently having a very expensive and rather unpleasant experience with my local Ford dealership regarding some faults with my 2011 S-Max. Firstly my bluetooth phone unit disappeared from the menus and subsequently my A/C unit starting flickering off and on (usually in colder and damper weather). Several of the A/C controls failed to function intermittently. After a few weeks of tolerating this, my headlights malfunctioned and full beam would randomly engage (sometimes flicker on/off) even if the headlights were turned off. I have videos of these failures. I took the car to my local dealer for service (I had a couple of recalls that also needed doing). The faults were diagnosed as a faulty BCMI (Body Control Module). Bad news was > £1000 to replace. I decided to eat the cost in this instance only to collect the car and discover that the faults had not been fixed (full beam still not working). I went a bit ape at this point and insisted on additional diagnostics. Further faults were then found with the SCM (Steering Control Module) and I was advised this had corrupted the BCMI also. I have lots of issues with this process but have agreed to have the SCM replaced also. In all honesty, I don't trust the dealer actually understands the root cause of these issues and I was wondering if anybody else had similar experiences or ideas as to cause of issues? 1 Quote Link to comment Share on other sites More sharing options...
Ebro Posted July 15, 2023 Share Posted July 15, 2023 An old post, but yes there are others that have similar issues. I have a 2017 s-max Vignale. The steering crank sheered and had to be replaced, (£2500) this appears to have also caused other damage. The SECM module appears buggered and I am being told it's £1700 for a whole new steering column, as they can just replace the module. Quote Link to comment Share on other sites More sharing options...
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